Ocean Villa Umhlanga Rocks. Daylight Robbers

This past weekend, the 28th of May till 30 May 2021, 24 of my family members booked 4 houses at Ocean Villa in Umhlanga Rocks. Initially we were told that each house accommodates 8 people only to be told that only 6 people per house can be accommodated and the extra people were not allowed in thus we ended up booking 4 houses, unexpectedly. the houses were not all that impressive, old furniture, old bathrooms and very poor staff service, from the security personnel to the cleaners who were rude. Each house paid a deposit of R2000 and we were told that we would gwt our deposit back should we leave all as we found it. mind you, upon check.in, no one accompanied us to do a check.pf what was available. upon check out, we ensured that all that we found was intact glasses, plates etc. when we were meant to get our deposit, we were told that we had broken a total of 18 glasses in one house! we were shocked and very angry as they reduced our deposit by R370 for nothing. Upon check out, no one came to check on what we had broken and we know we didn't break not a single glass. This was under hands and daylight robbery. I am hugely irritated a s disappointed. I would never ever recommend this place to anyone. they are thief and extremely unprofessional