1 reviews | Active since Member
I submitted a withdrawal request of $242...$242 and was only informed that I now needed to provide documentation proving deposits... I submitted the very same documents I was asked to submit months ago when I did the deposits and were accepted without issue. Specifically, a statement from the bank, something I have already provided with a detailed breakdown of every line item, matching it up to their system's deposit code to make things easier and also show that every deposit is accounted for. Not only that, they have asked for proof of deposits I made via crypto. They are now saying that this is not enough proof and that I need to show it on my bank statement. Why request by specifically naming the required information (wallet address, transaction ID, etc) if you are just going to come back and ask for a bank statement that is not relevant to the transaction in any way, shape or form!!!!