Bad service at ANC

I am 26 weeks pregnant and I was supposed to have come on the 31st of January for my check up but due to unforseen circumstances I only managed to be here today the 7th of February, some of the staff is threatening to send me back home, the other one says she'll keep my file and decide when she will register it and I be serviced. I'm told to go sit outside and wait, wait for exactly I don't know. I'm being punished like a little girl for coming a week later. I wonder why your nurses and sisters think they can just shout and address us as though we are not human beings. And it's a shame how they will all be on your case and shout.