********* Business Practice

This company initially quoted me for a shared load Pretoria to Victoria West R23 000 Incl of packing and wrapping. Two days before shipment, I received a call from their Operational Manager, stipulating the costs now went up to R40 000, as it now is a single load, thus R17000 extra. I was forced to pay it as my furniture was already loaded and at their warehouse. When my supposedly single load arrived, great was my surprise that it was a shared load. I reported it with photos and documentation to them and the ombudsman, without success. They just ignored both me and the ombudsman. I lost R17000. I still, after two months, haven't received my pot plants. Nightmare experience and a financial loss.