extremely disappointing

I am extremely frustrated with the Office of Consumer Protection. I reached out multiple times regarding my complained that i lodge in April 2025 , expecting guidance and support, but Andile Gwesha ignored all my emails and phone calls. Despite being responsible for protecting consumers, they provided no assistance, no updates, and no resolution. It is unacceptable that an office meant to help people in situations like mine would treat complaints with such disregard. I felt completely unsupported and frustrated, and I strongly advise others not to expect any real help from this office.