Active since May 2025
I am extremely frustrated with the Office of Consumer Protection. I reached out multiple times regarding my complained that i lodge in April 2025 , expecting guidance and support, but Andile Gwesha ignored all my emails and phone calls. Despite being responsible for protecting consumers, they provided no assistance, no updates, and no resolution. It is unacceptable that an office meant to help people in situations like mine would treat complaints with such disregard. I felt completely unsupported and frustrated, and I strongly advise others not to expect any real help from this office.
MIOSA has been completely useless in handling my complaint regarding Kashief. Despite reaching out for help, I received no guidance, no support, and no resolution. It’s clear they do not take consumer complaints seriously and fail entirely in their role as a mediator. I strongly advise anyone expecting real assistance to look elsewhere—MIOSA is nothing more than a disappointment.
Motor Psych Dealership Refuses to Refund R96,000 – Dishonest and *************! On March 8 and 14, 2025, we paid a total of R96,000 to Motor Psych Dealership in Goodwood (R50,000 and R46,000 respectively). After a vehicle inspection on March 24, several defects were found, and our finance application was declined. We requested a full refund on March 28, and since then, we’ve been given nothing but excuses. First, they blamed religious holidays. Then they said the refund would be done on a Saturday. Most recently, Mr. Kaashief Ismail admitted that he used our money to fix the car and still hasn’t returned it. We've tried everything—emails, phone calls, and even approaching SAPS and the court. They are ignoring us, and it’s clear they have no intention of refunding the money. This dealership is dishonest, unprofessional, and misleading. They’ve shown a complete lack of accountability and ethics. If you're considering buying from Motor Psych Dealership, BE WARNED—you may lose your money like we did. We are now escalating this matter to the Consumer Protector. DO NOT TRUST MOTOR PSYCH DEALERSHIP.
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