1 reviews | Active since Member
Alan and his team did a magnificent job making my engagement ring. My fiancé and I spent time explaining our vision to Alan and he personally took the time to respond to each and every one of our messages in a timely manner, addressing any concerns we had as well as carefully explaining how our design would be best executed to look beautiful but also keep the structural integrity so that the ring would be durable for everyday wear. We made little tweaks to our design during the CAD process and the adjustments were made promptly while Alan kept us up to date throughout the whole process. After we approved the final CAD, the ring was made in just a few weeks and my fiancé received progress pictures during the whole process. After the ring was complete, Alan sent some ring check pictures with a few videos so that we could make sure we were happy. We had a few final questions and Alan assured us that the ring was perfect. He shipped the ring to us (we had just moved across the country) and the ring arrived safely with some extra surprise goodies. I love my ring and it is in fact perfect. Alan and his team executed our vision perfectly with attention to detail. I am so happy we chose OgilvieGems as the experience was personable, professional and reassuring every step of the way. I can’t wait to work with Alan on future projects! Great quality, great service and great prices. I will recommend Alan and his team at OgilvieGems to anyone looking for beautiful high quality custom made jewellery- especially engagement and wedding rings. We also got a valuation certificate so that we could insure our new beautiful treasure. Thank you Alan and team for being part of such an important day for my fiancé and I. We could not be happier with how my ring turned out!