Ombudsman CGSO
1.9|118 reviews
BT
Boitumelo T
1 reviews | Active since Member
18 May 2026, 14:39
The worst and suspicious service i received from Bonita Hughes 14 April 2025
The worst and suspicious service i received from Bonita Hughes 14 April 2025 The storage company had lien over my goods but they auctioned my goods and no documentation for my goods and sold everything to recover a small amount of 5K and Bonita feels that is right and they even took my personal documentation.my goods had a value of 50K and i didnt even recein the rest of the difference after the auction.Which law allows storage companies to sell everything to recover small amounts.
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Replies (4)Ombudsman CGSO's replyOfficial
19 May 2026, 08:23Dear Boitumelo,
Thank you for sharing your concerns, and we are sorry to hear about your experience. We understand your frustration regarding this matter. Please note that our team has been in contact with you and continues to explore possible avenues of assistance. We appreciate your feedback and remain committed to supporting consumers within our mandate.
Kind regards,
Consumer Goods & Services Ombud (CGSO)
Thank you for sharing your concerns, and we are sorry to hear about your experience. We understand your frustration regarding this matter. Please note that our team has been in contact with you and continues to explore possible avenues of assistance. We appreciate your feedback and remain committed to supporting consumers within our mandate.
Kind regards,
Consumer Goods & Services Ombud (CGSO)
Best regards,
Ombudsman CGSO's reply19 May 2026, 08:23
Official
Dear Boitumelo,
Thank you for sharing your concerns, and we are sorry to hear about your experience. We understand your frustration regarding this matter. Please note that our team has been in contact with you and continues to explore possible avenues of assistance. We appreciate your feedback and remain committed to supporting consumers within our mandate.
Kind regards,
Consumer Goods & Services Ombud (CGSO)
Thank you for sharing your concerns, and we are sorry to hear about your experience. We understand your frustration regarding this matter. Please note that our team has been in contact with you and continues to explore possible avenues of assistance. We appreciate your feedback and remain committed to supporting consumers within our mandate.
Kind regards,
Consumer Goods & Services Ombud (CGSO)
Best regards,
BT
Boitumelo T's updateReviewer Update
20 May 2026, 07:00I am waiting for Phillip as per our telephone call conversation yesterday to refer my matter again to the NCC and send me an email as to who he referred the matter to. But he has not sent me an email up to this day and i hope his is not going to close this matter before he does that.
BT
Boitumelo T's update20 May 2026, 07:00
Reviewer Update
I am waiting for Phillip as per our telephone call conversation yesterday to refer my matter again to the NCC and send me an email as to who he referred the matter to. But he has not sent me an email up to this day and i hope his is not going to close this matter before he does that.
BT
Boitumelo T's updateReviewer Update
21 May 2026, 09:04Thank you Phillip for your response.Highly appreciated .I am now waiting for Ouma Ramaru to respond and i will update once she responds.
BT
Boitumelo T's update21 May 2026, 09:04
Reviewer Update
Thank you Phillip for your response.Highly appreciated .I am now waiting for Ouma Ramaru to respond and i will update once she responds.
Ombudsman CGSO's replyOfficial
21 May 2026, 09:11Thank you for taking our call, Ms Tsotetsi. We appreciate your engagement and will keep you updated with any feedback received on the matter.
Regards
CGSO
Regards
CGSO
Best regards,
Ombudsman CGSO's reply21 May 2026, 09:11
Official
Thank you for taking our call, Ms Tsotetsi. We appreciate your engagement and will keep you updated with any feedback received on the matter.
Regards
CGSO
Regards
CGSO
Best regards,