No resolution from Chery Groblersdal, Chery SA and MIOSA – ongoing financial prejudice (Ref: 515282/RW)

I am lodging this complaint regarding unresolved issues involving Chery Groblersdal and the subsequent failure of escalation to the Chery SA and Motor Industry Ombudsman of South Africa (MIOSA).

The original dispute arose from my dealings with Chery Groblersdal, which resulted in significant delays and an unresolved matter. Due to the extended delay and lack of resolution, my vehicle has since been written off.

While the vehicle outcome has been settled through insurance, my complaint relates to the financial prejudice caused by the prolonged delay and failure to properly resolve the matter in a timely manner.

This matter was escalated to MIOSA under reference number 515282/RW. However, despite multiple follow-ups, I have not received any response, update, or outcome.