Constant SMS spam for offers I can't even benefit from

Item: Omni Group
Rating: 1
Author: Anonymous

I'm getting so sick of this company sending me SMS messages about this, that and the next thing. I swear I spend half my waking hours opting out to constant and incessant unsolicited and, actually, completely irrelevant offers.

"Logan.Make the wise choice. SAVE with car&home insurance from Old Mutual iWYZE.For peace of mind, reply YES (FREE SMS)/NO to opt out.Ts&Cs apply FSP12"

Lets just forget the embarrassing grammar here for a minute... The SMS to opt out, I have to assume isn't free - so you require me to pay to get you to leave me alone. Cheeky. After that, I have no house, I have no car. You're offering this insurance to someone who has nothing to insure.

Lets make a deal here: When I need insurance, I'll go looking for it and I MAY contact you at that time. Until then, how about you just leave me the hell alone already? Okay? Sound fair?

Helpful (0)

Replies (106)

Anonymous's updateReviewer Update

21 Aug 2018, 11:52

I was sure I've made similar complaints about Old Mutual in the past, so I've been going through my email accounts and such but didn't find anything. I have, however, found a complaint I made in 2016 about the same behavior from Old Mutual in regards to Funeral Policies. It seems Carol Olckers who responded to my complaint back then didn't do her job properly in ensuring that I would no longer be contacted with offers from Old Mutual.

Anonymous's update21 Aug 2018, 11:52

Reviewer Update

Omni Group's replyOfficial

21 Aug 2018, 13:23

Dear logan-young

I acknowledge receipt of your complaint and refer to my email in this regard.

Regards

Carol Olckers

Complaints Management

Best regards,

Omni Group's reply21 Aug 2018, 13:23

Official