Active since May 2016
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11 reviews76 months ago
Disappointing chicken in my All Start Box meal
Store: KFC Carnival Mall The burger was okay but the chips didn't have any seasoning on them and were bland. The zinger wings were perfect, but I'm writing this review because the drumstick that I got in my meal was awful and ruined the whole meal. The batter coating wasn't crunchy at all; it was almost like a thin slice of bread. That definitely isn't original recipe and I don't like it. Underneath that was what I can only describe as a piece of battery chicken. By the taste of the meat, it clearly was substandard produce but more than that, it tasted like it had been cooked from frozen without even time to defrost. It also hadn't been seasoned under that batter either not that seasoning on the meat itself would have helped much in this case. I'm not giving a 1-star review here simply because the zinger wings didn't disappoint. They were exactly what I expected and wanted. Other than that, I can't say I'm particularly happy with what I paid for.
0 replies
79 months ago
Disappearing data and no upgrade possibility forthcoming in over a year
I've been an FNB Connect customer since about 2017 and while I was, at first, happy with the service, I've been constantly frustrated for months now. I pay R 150.00 every month and ALL I get for this is data. I need airtime to make calls with but who knows where the hell I'm supposed to look to change my contract? Nobody seems to know; the FNB Connect website doesn't allow it... I'm stuck with just my data and no way to do anything about it. That's IF my data hangs around. Over the last 10 or so minutes, I've been sitting watching messages coming in telling me that my data is disappearing. My phone's mobile data isn't turned on; I'm connected to WiFi and as I've been sitting here watching, there's an SMS about 60MB remaining, not 5 minutes later (while on WiFi with Mobile Data OFF), here comes an SMS telling me I've depleted my mobile data. I'm going to Vodacom today and getting a mobile sim contract with them so that I'm not sitting helpless while I watch my provider rob me right in front of my eyes.
315 replies
84 months ago
Not happy about undisclosed extra charges
This morning I stopped in at the Mall @ Carnival McDonald's since I was looking at a day without lunch, I wanted to make sure I ate something. On the screen was an offering "Limited Regular Menu" where medium meals were advertised. I ordered a 2 Cheeseburger Meal for R47.50. The employee added R2 for a drink despite the sign in question stating clearly "Meal includes medium fries and a medium drink. Available from 6:00am - 10:30am. Tablewear not included. T&C apply." So if the drink is included, why was I charged extra for the drink? I don't even really care about R2; its the principle of the matter here that bothers me. If I'm going to be charged extra for a drink, signage should NOT say that the drink is included. If there's some reason for the extra charge, it was not communicated to me clearly and I don't know what its for. Unfortunately I was late for work so I was not in a situation to dispute the issue correctly because I had to leave quickly.
0 replies
84 months ago
Sick of lackluster delivery service
I'm getting really sick of having to wait so damn long for what is by its nature pretty much mediocre food anyway... This McDelivery service would be great except this is South Africa so nothing works anyway. When I'm ordering my food for delivery, I'm doing so for my convenience. Having to wait 2 hours IS NOT CONVENIENT. A full 20 minutes late to deliver my food, the store deigns to call me to inform me that there are no driver's available. Wow, really? Is that why I've been waiting AN ENTIRE HOUR for a burger? Shortly after that call, the driver appears to have arrived at the store to make the delivery, so I get a second call informing me of that. I'm then left to wait another 30 minutes for this driver to make the 8km trip to get my food to me. I could have gone to the store, eaten and come back to the office in the the time it took McDonalds to inform me that the delivery would be delayed. PATHETIC. This isn't convenient; this is an annoyance which serves only to reinforce why I very seldom give McDonald's my patronage anymore. Either run your delivery service correctly or stop offering it.
56 replies
93 months ago
Constant SMS spam for offers I can't even benefit from
I'm getting so sick of this company sending me SMS messages about this, that and the next thing. I swear I spend half my waking hours opting out to constant and incessant unsolicited and, actually, completely irrelevant offers. "Logan.Make the wise choice. SAVE with car&home insurance from Old Mutual iWYZE.For peace of mind, reply YES (FREE SMS)/NO to opt out.Ts&Cs apply FSP12" Lets just forget the embarrassing grammar here for a minute... The SMS to opt out, I have to assume isn't free - so you require me to pay to get you to leave me alone. Cheeky. After that, I have no house, I have no car. You're offering this insurance to someone who has nothing to insure. Lets make a deal here: When I need insurance, I'll go looking for it and I MAY contact you at that time. Until then, how about you just leave me the hell alone already? Okay? Sound fair?
106 replies
110 months ago
Incomplete installation, incompetent staff
<p>On Monday 10 April a technician arrived to install my new line. This a week later than I was informed since they were supposed to install on the 3rd but apparently had no 10mbps lines to match the service I'm paying for. Despite the week long delay that I wasn't notified about before I'd actually enquiries as to why nobody came on the 3rd, I'm still only getting 4mbps infrastructure as far as I know. </p> <p> </p> <p>The technician who, by the way took about 6 hours to complete the installation (including drilling 3 holes through my house wall) but even then nothing worked. He said he was going to the Exchange to fix the problem and that if he could fix it there, he wouldn't be back. Well he never came back and still neithe my voice service nor my ADSL are working. </p> <p> </p> <p>Despite repeated led requests for information, nobody that I speak to can give me any information. If I call 10210 I get told that I need to call 10213 and get info there instead and then all they can tell me is that a technician is supposed to come out and fix it. </p> <p> </p> <p>The he best experience I got was from a consultant named Paige who I spoke to on day 1 and opened a ticket for me. She marked it as an incomplete installation saying that there was someone supposed to come fix the problem, but that nobody had put a date on the ticket so she couldn't tell me when it was supposed to be done anyway. </p> <p> </p> <p>Since then I just get told "I'm sorry for the delay..." And that's all I hear, apology after apology and still nothing gets sorted out. </p> <p> </p> <p>Despite 3 days of waiting and practically begging for an update on the situation, nobody can tell me anything more than "a technician is supposed to go there to fix it." When is this technician due to show up? Christmas? New Years? My 90th birthday?</p> <p> </p> <p>I have a business to run which is entirely online and I've already had to postpone work for my clients for the first week of April, and now we're half way through week 2 and I still can't do any work. Shall I invoice Telkom for revenue I've lost due to their incompetence and inefficiency?</p> <p> </p> <p>I don't want to hear more apologies. I don't want excuses or concessions. I want someone to get over here and fix the problem already!</p>
168 replies
117 months ago
Constant spam despite numerous opt-outs on all platforms
<p>Old Mutual seems very concerned about when I'm going to die. More concerned than I am even and death terrifies me greatly.</p> <p> </p> <p>I've opted out of email correspondence offering funeral policies.</p> <p>I've opted out of sms correspondence offering funeral policies.</p> <p>I've opted out of calls offering funeral policies</p> <p> </p> <p>I have asked repeatedly that my information be removed from the Old Mutual database and for OM to divulge to me from where my information was obtained - as is my right in terms of the Electronic Communications and Transactions Act 25 of 2002 in South African Law.</p> <p> </p> <p>Old Mutual's failure to comply with both of these requests (they have neither removed my information from their database nor divulged from where they acquired my information), constitutes multiple criminal offenses in terms of Section 45 of the ECT Act as stated below:</p> <p> </p> <p>Unsolicited goods, services or communications</p> <p>45.<br />(1) Any person who sends unsolicited commercial communications to consumers, must provide the consumer—<br />(a) with the option to cancel his or her subscription to the mailing list of that person; and<br />(b) with the identifying particulars of the source from which that person obtained the consumer'spersonal information, on request of the consumer.<br />(2) No agreement is concluded where a consumer has failed to respond to an unsolicited communication.<br />(3) Any person who fails to comply with or contravenes subsection (1) is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).<br />(4) Any person who sends unsolicited commercial communications to a person who has advised the sender that such communications are unwelcome, is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).</p> <p><br />Penalties</p> <p>89.<br />(1) A person convicted of an offence referred to in sections 37(3),40(2), 58(2), 80(5),82(2) or 86(1), (2) or (3) is liable to a fine or imprisonment for a period not exceeding 12 months.<br /><br />* http://www.gov.za/sites/www.gov.za/files/a25-02.pdf</p> <p> </p> <p>I have approached the Old Mutual twitter account and DM'd my information to them with the same information from the Act.</p> <p> </p> <p>If such communication persists, I will not hesitate to lay criminal charges of harassment with the SAPS and NCC against Old Mutual in terms of the ECT Act.</p>
53 replies
120 months ago
Get Real burger? Get a clue!
<p>This was so disappointing that I actually feel insulted by what I've purchased.</p> <p> </p> <p>Get Real burger? Its barely a patty between 2 slices of bread with some sauce on it! What's real about this? Is this supposed to represent the decline of our nation's economy? "Oh well the country's in **** so here's all you get"?</p> <p> </p> <p>I don't own any sort of fast food place or any restaurant at all but if I did, there is no way that I would EVER servce something like this to a paying customer. I would **** myself before I put this on my menu.</p> <p> </p> <p>At least the serving of chips is decent and I get a drink with it, but lets do some maths anyway, shall we?<br /><br />1kg of beef mince at Pick n Pay costs ~69.90 and you can get a dozen rolls there for like 10 bucks</p> <p>I can make 20 beef patties @ 50g each for 1kg of meat which means that for a cost of 100 bucks I can sell 20 of these burgers. This comes to maybe R 5.00ea so I can sell them at R7ea and make 50% markup. This I would consider a fair price</p> <p> </p> <p>Steers menu prices "burger only" (some jokes you have calling this abomination a burger!) for 13.90 which means you're making almost 300% markup.</p> <p> </p> <p>I've been a loyal Steers customer for many years now but I feel I've been cheated out of my money here and I will think VERY hard before I but from Steers again.</p> <p> </p> <p>Should have gone to McDonalds this time...</p>
53 replies
120 months ago
Constant spam sms/calls about funeral plans
<p>I've been getting these offers for months and I'm tired of it.</p> <p> </p> <p>"Reply YES to get a consultant to call you back; reply STOP to opt out" - I reply STOP and then about half an hour later, I GET A CALL FROM THEM pushing the **** funeral plans again.</p> <p> </p> <p>WHAT PART OF "I DON'T WANT YOUR FUNERAL PLANS" DO YOU NOT UNDERSTAND!? Do I need to come over there and assault people or destroy servers to get my information off of your **** leads database!?</p> <p> </p> <p>I run my onw business and I don't have time to deal with this bull****. NOW STOP IT!</p>
212 replies
121 months ago
Internet that makes me feel like I'm back in the 90s is not a good thing
<p>I get that MWeb policy as agreed to is that the uncapped service will be throttled based on "excessive" usage. I even get why such throttling has to be a thing, but MWeb never indicates anywhere what they consider to be "excessive". I was told on twitter that for my connection, the threshold (notice how they studiously avoid the term "soft cap" which is actually what this threshold of theirs is on the uncapped service) is 70 GB. That's maybe 2.4GB per day which between 5 people comes to less than 500mb per day usage.</p> <p> </p> <p>There's 5 people in our house. I have 2 phones, a laptop and my desktop all connected to the wifi. My dad has 2 phones, his laptop and his tablet, my mom has her laptop, phone and tablet, my 2 brothers each have their computers and phones connected as well. Thats 15 devices in total all using data. That's 156mb per device per day and the 70GB soft cap is gone. I run my new web based business from home. I'm uploading websites that are bigger than 156mb not to mention databases.</p> <p> </p> <p>So as a result of our "excessive" usage, MWeb throttles the connection - down to 384kbps I'm told. I'd do a speed test to see what sort of speed I'm ACTUALLY getting but speedtest.net won't even load!</p> <p> </p> <p>So you buy uncapped internet from MWeb because you're told that you can use the internet at your leisure, except after a time, MWeb literally punishes you for using the service which they provide and which you pay for by ensuring that you can't use it anymore. Sure its still available, but what interest do I have in fighting to load my facebook page? Facebook is a massive platform for online marketing but when its going to take 10 minutes to load up my page before I can create an ad, I'd be better off not wasting my time.</p> <p> </p> <p>I buy data from another provider at significant additional cost JUST so that I can get my email because my uncapped service is so **** slow, I'll be an old man before I get done. it's frustrating. I had better internet speed back in the 90s or early 2000s on our ISDN line!</p> <p> </p> <p>Other providers have previously suggested that I buy a capped account because it doesn't get "managed" but the data for those costs a lot and if I run out I pay extra so it just isn't financially viable. Neither, for that matter, is having to tell my clients "sorry Mr X, I can't upload your website this week because my internet connection is so slow that the files won't upload properly before the connection times out and there's sod all I can do about that until my uncapped usage decreases. Thanks for using my services by the way".</p> <p> </p> <p>Weeks ago I asked someone to get in touch with me about an uncapped service for my business but nobody's bothered. Even I had forgotten about it until now.</p> <p> </p> <p>The service that I'm currently enjoying (and I use the word lightly) from MWeb as well as MWeb's apparently nonchalance where securing new business from me in the future really has me second-guessing my customer loyalty to the brand.</p> <p> </p> <p>But I guess MWeb's too focused on selling fibre to the larny rich market that has coverage for it to look after its poor filthy ADSL customers properly anymore...</p> <p> </p> <p>Maybe I need to be looking elsewhere?</p>
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
9 (81.81818181818181%)