Empty Promises and Lies

Good Day

I would like to file a complaint against the above mentioned company

My husband lost his job in 2019 . In our home my husband was our main source of income as I only earned enough for the bare necessities. We managed our monthly debts from October 2019 to September 2020. At this time last year 2020 the above mentioned company contacted my husband and promised him that they could assist us. They contacted me at work and rushed the process to say that my husband has asked them to help and promised me that we will be assisted so that we do not lose assets . I agreed to this as I was desperate that we would not get into trouble with our creditors. Well for the onset it was problematic. They gave us an installment that was two times my salary R23900 and they did this knowing my husband was unemployed. Because of desperation we took on the agreement and made a plan every month to get the required amount. This became such a stress that we fell more in debt because we now had to borrow from family members just to make payment. In July of 2020 we missed a payment because we just could not get hold of the funds as all our resources were depleted leaving us in family debt and where our installment could not be made. We contacted Omnico and told them we just could not afford it and asked them for a lower installment as I was the only person working at the time. They gave me an amount of R8000 which I was happy with because at least my kids would not be left homeless. At the End of August Omnico contacted me saying that for the new month of September the R8000 payment cannot be accepted as the creditors say it is too low of an amount. I then asked them why they took the first R8000 in the first place but all they could say is Mrs MacPherson if you cannot pay we will have to cancel you. So they did. I then went to do some investigation with regards to debt review and came across the fact that unemployed people could not be put under debt review and it is also up to availability. I questioned them about this and all they could say is sorry we cannot help you anymore and sent me a cancellation letter. My husband has recently been employed with a much lesser salary than what we would need to go on as before but now because of OMNIO nobody is willing to help us saying that they do not do transfers. We are now in more trouble than when Omnico Started lying to us in October 2020. Our young children's home is being threatened, our car is at risk ( only means of getting to work) and just our overall health is being affected. Omnico gave us hope under false information. Omnico allowed us to get into more personal debt. Omnico is preventing us from gert the help that we need as nobody wants to take our case on as we already come from a debt review company.

Please help and stop Omnico from stealing from more helpless vulnerable South African people.