Omoda Jaecoo Cape Town City
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Omoda Jaecoo Cape Town City has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Omoda Jaecoo Cape Town City across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If you are planning to buy a car especially for those outside of cape town, Please do not consider this dealership. My experience with them have been the worse since delivery, They took ages to give me a natis doc for the car registration and the when that happened they took their own precious time refunding me my money for the license and reg. I drove a car a month and half before i could get license plate because they were ups and downs with their registration process finally when i got the natis i had to pay for my own discs and plates but now its been 2 weeks since i have submitted my refund with them but i still don't have my money. i submitted everything on the 29th of Jan and today is the 12th of Feb they said 3-7 working days but that had long passed. i do not understand why they put in the license and reg on the deal if they don't have their house in order when it comes to this things. I WANT MY MONEY AND I WANT IT ASAP.
1 reviews | Active since Jan 2020
If you are planning to buy a car especially for those outside of cape town, Please do not consider this dealership. My experience with them have been the worse since delivery, They took ages to give me a natis doc for the car registration and the when that happened they took their own precious time refunding me my money for the license and reg. I drove a car a month and half before i could get license plate because they were ups and downs with their registration process finally when i got the natis i had to pay for my own discs and plates but now its been 2 weeks since i have submitted my refund with them but i still don't have my money. i submitted everything on the 29th of Jan and today is the 12th of Feb they said 3-7 working days but that had long passed. i do not understand why they put in the license and reg on the deal if they don't have their house in order when it comes to this things. I WANT MY MONEY AND I WANT IT ASAP.
1 reviews | Active since Jan 2020
Extremely disappointing experience. Service was poor from the start, deadlines were repeatedly missed, and I constantly had to follow up just to get basic updates. Promises were made and not kept, and when issues were raised, there was no sense of urgency or accountability. I have been waiting for a call from the Branch manager, to no avail. What should have been a straightforward process became unnecessarily stressful due to disorganisation and lack of professionalism. I would not recommend this dealership if you value service, reliability, and customer service.
1 reviews | Active since Jan 2020
Extremely disappointing experience. Service was poor from the start, deadlines were repeatedly missed, and I constantly had to follow up just to get basic updates. Promises were made and not kept, and when issues were raised, there was no sense of urgency or accountability. I have been waiting for a call from the Branch manager, to no avail. What should have been a straightforward process became unnecessarily stressful due to disorganisation and lack of professionalism. I would not recommend this dealership if you value service, reliability, and customer service.
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