Car smoking!!

Omoda South Africa can someone just assist us with basic efficient service please! Why is a car bought less than 2 months brand new and under warranty broken already? We are in week 3 already, unhappy with the curtesy car that we’re told we are privileged to have cause other clients are stranded without any? All while paying installment aswell! Why are we the ones calling and following up every day to get some means of status and to ask for assistance with a vehicle similar to the one bought to move around? Why are there no automatic cars to use there because we bought Omoda for ease but lately it’s just regrets and frustration. We have no joy from Gerard Omoda Rola Somerset West with generic responses who doesn't care if we’re frustrated or not by the inconvenience nor the Sales lady because we the ones who must follow up with them and call them and ask for a vehicle to use while THEY try to figure out what is going to be done with the vehicle we bought brand new. We have been emailing with complaints which clearly fell on deaf ears because why would someone even have the nerve to say “at least you have a courtesy car”! Omoda SA we need a car urgently! And explain to us what's wrong with the car one month in while you at it. It's the incompetence, the negligence and inconvenience for me! What ever happened to quality service? It's appalling what Omoda Somerset is putting us through while we bought the car from them and had so much trust in the business!