On fire

I’m very disappointed for the way they handled my cancellation. I bought 2 tickets for Jamie Fine show then in April another one for my husband and for a coolerbox. In July I received a form to complete because I had to cancel. Both my daughters fell pregnant and the delivery dates were clashing with the concert dates. I filled it again and send because I didn’t get my money back of which they said will be 28 days. I have send multiple emails and then to payfast as well who copied them into the reply they send me. Still no respond and still no payment received from them. Jamie came and is gone and we never went yo her concert. They are unreliable and possibly ****mers when it’s time to pay back to those who couldn’t go and cancelled way ahead of the actual date. Shame on you and I hope you will have great fun with what you owe me