Do yourself a big favour and stay away!

Time to fix Samsung washing machine - 5 weeks Pricing - 3/5 Technical knowledge- 2.5/5 Customer service-1.5/5 Communication- 1/5 (unless they are awaiting payment) Frustration in dealing with company - 5/5

Find a more professional company to fix your appliance if you value your sanity- this company treats customers like garbage.