RUDE AND INCOMPETANT

What a RUDE AND INCOMPETANT bunch of employees. They are a disgrace. Waiting for my microwave to be repaired. After calling them on numerous occasions and leaving messages, NO response. I can not believe that this is a Samsung Authorized Centre and Samsung allows this!!!! I should rather have bought a new microwave with 2 years warranty instead of paying an arm and a leg for repairs with a 3 month warranty.