Unauthorized debit order by imas Insurance Brokers

Imas Insurance Brokers deducted 2 installments of about +R5000.00 *****ulently from my account for a vehicle that is not even in my position and after contacting them to refund my money I was told to wait for more than 20 days for the matter to be resolved ,this Insurance Broker is so unprofessional and will never even think about using it bcs after this ********ity they still want me to wait more than 20 days to get my money back 😢