Bad service

One Mile Telecoms is my current ISP for a few years now and in the beginning the service was fantastic. For the last six months however it was just one ongoing battle. You can't watch tv or do a video call it keeps on reconnecting. December they told me it is trees that needs to be trimmed and they will contact my landlord and come back to me. That was the last I heard from them and the service is just getting worse by the day. Please don't consider them as a ISP