Worst customer service ever 😒

I ordered artificial grass which they advertised as 2x5m on the 18th of Sept 2025. Pai R800 via EFT. Send them proof of payment also on the 18th of Sept 2025. Order nr 4T4CEWOY1JM according to them. After several days I asked when can I expect delivery. Received the order on the 1st of Oct 2025. Open it up , did some measurements. 1.9 x 4.2m was delivered to me. Since I expected delivery and find out that the measurements was wrong I tried to get them to respond. Yesterday on the 13th of October 2025 they respond and offer me a R50 voucher which I declined because 2x1m cost me R160 and they only offered a R50 voucher . Then they asked to pick up faulty order on the 14th of Oct 2025. No one came to collect. Never will I order again from them. They are useless in replying to emails or WhatsApp. This is by far the worst online ordering system!!!!!!