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Onedaydeal
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Onedaydeal
Onedaydeal has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Onedaydeal across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
SV
Sarie V
1 reviews | Active since Jan 2020
14 Oct 2025, 15:11
Worst customer service ever 😒
I ordered artificial grass which they advertised as 2x5m on the 18th of Sept 2025. Pai R800 via EFT. Send them proof of payment also on the 18th of Sept 2025. Order nr 4T4CEWOY1JM according to them. After several days I asked when can I expect delivery. Received the order on the 1st of Oct 2025. Open it up , did some measurements. 1.9 x 4.2m was delivered to me. Since I expected delivery and find out that the measurements was wrong I tried to get them to respond. Yesterday on the 13th of October 2025 they respond and offer me a R50 voucher which I declined because 2x1m cost me R160 and they only offered a R50 voucher . Then they asked to pick up faulty order on the 14th of Oct 2025. No one came to collect. Never will I order again from them. They are useless in replying to emails or WhatsApp. This is by far the worst online ordering system!!!!!!
Helpful (0)
|Replies (0)SV
Sarie V
1 reviews | Active since Jan 2020
14 Oct 2025, 15:11
Worst customer service ever 😒
I ordered artificial grass which they advertised as 2x5m on the 18th of Sept 2025. Pai R800 via EFT. Send them proof of payment also on the 18th of Sept 2025. Order nr 4T4CEWOY1JM according to them. After several days I asked when can I expect delivery. Received the order on the 1st of Oct 2025. Open it up , did some measurements. 1.9 x 4.2m was delivered to me. Since I expected delivery and find out that the measurements was wrong I tried to get them to respond. Yesterday on the 13th of October 2025 they respond and offer me a R50 voucher which I declined because 2x1m cost me R160 and they only offered a R50 voucher . Then they asked to pick up faulty order on the 14th of Oct 2025. No one came to collect. Never will I order again from them. They are useless in replying to emails or WhatsApp. This is by far the worst online ordering system!!!!!!
0
Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
23 Sept 2025, 18:42
Bad/horrible service
I bought a mirror from them in the beginning of August,September is about to end I am still waiting for my mirror. I have been doing follow ups they send me to different people and non of them have an update for me. And this is not the 1st time once bought a phone holder for my phone that thing did not stick on my dashboard thy said it is my car I then went and put in in my husbands car same issue I had to throw it away. I still fail to understand why am I still supporting them . The pipe I bought from them the box 🗃️ was broken and thy saw it because thy tried to cover it with salo type n plastic. I just wish thy can refund me or sent my mirror so tht we can go our separate ways
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
23 Sept 2025, 18:42
Bad/horrible service
I bought a mirror from them in the beginning of August,September is about to end I am still waiting for my mirror. I have been doing follow ups they send me to different people and non of them have an update for me. And this is not the 1st time once bought a phone holder for my phone that thing did not stick on my dashboard thy said it is my car I then went and put in in my husbands car same issue I had to throw it away. I still fail to understand why am I still supporting them . The pipe I bought from them the box 🗃️ was broken and thy saw it because thy tried to cover it with salo type n plastic. I just wish thy can refund me or sent my mirror so tht we can go our separate ways
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Replies (0)AT
Alugumi T
1 reviews | Active since Jan 2020
30 Jun 2025, 09:14
Useless, pathetic service
I placed an order #879911 and pay for a mirror on the 29 May 2025 and only receive the order on the 22 June, no communication , no tracking number provided nothing. I was the one sending emails with no response. On the day of the delivery after the delivery guy left, we open the parcel only to find the mirror broken and I called the delivery guy and he said he want to confirm with his office, he call me back and say I must log it with the shop i bought it, then i send an email to onedaydeal and till today there is no feedback , no response nothing. Their service is pathetic, no contact number nothing....Uselesss, I cannot recommend anyone to use their service
Helpful (0)
|Replies (0)AT
Alugumi T
1 reviews | Active since Jan 2020
30 Jun 2025, 09:14
Useless, pathetic service
I placed an order #879911 and pay for a mirror on the 29 May 2025 and only receive the order on the 22 June, no communication , no tracking number provided nothing. I was the one sending emails with no response. On the day of the delivery after the delivery guy left, we open the parcel only to find the mirror broken and I called the delivery guy and he said he want to confirm with his office, he call me back and say I must log it with the shop i bought it, then i send an email to onedaydeal and till today there is no feedback , no response nothing. Their service is pathetic, no contact number nothing....Uselesss, I cannot recommend anyone to use their service
0
Replies (0)Y
Yuletide
1 reviews | Active since Jan 2020
5 Jun 2025, 10:50
I ordered 2 foldable tables and a tray set at the end of March
I ordered 2 foldable tables and a tray set at the end of March. I followed up after 10 days, and they kept lying to me. They don't want to refund me either. I sent my receipt to them, but I still can't get my order. They now ignore me.
Helpful (0)
|Replies (0)Y
Yuletide
1 reviews | Active since Jan 2020
5 Jun 2025, 10:50
I ordered 2 foldable tables and a tray set at the end of March
I ordered 2 foldable tables and a tray set at the end of March. I followed up after 10 days, and they kept lying to me. They don't want to refund me either. I sent my receipt to them, but I still can't get my order. They now ignore me.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jun 2023, 10:22
Complaint
Good day I would like to express my disappointment with regards to the order I received. I used there earphones once and they stopped working. How can the company assist me in this matter? I feel like this was a day light *******. Kindly advise. Order number is : #663118 Lebogang Mojanaga
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jun 2023, 10:22
Complaint
Good day I would like to express my disappointment with regards to the order I received. I used there earphones once and they stopped working. How can the company assist me in this matter? I feel like this was a day light *******. Kindly advise. Order number is : #663118 Lebogang Mojanaga
0
Replies (0)JS
Joshua S
1 reviews | Active since Jan 2020
7 Mar 2023, 05:16
Better than takealot
Am happy , my Ups came on the 7th day of waiting rather than the 10th , came in sealed packaging ,I'm pretty sure it's the original , so no Hacks , all in all I had a good experience, friendly support for any queries, and the daily deals are really well priced , I 100% recommend
Helpful (0)
|Replies (0)JS
Joshua S
1 reviews | Active since Jan 2020
7 Mar 2023, 05:16
Better than takealot
Am happy , my Ups came on the 7th day of waiting rather than the 10th , came in sealed packaging ,I'm pretty sure it's the original , so no Hacks , all in all I had a good experience, friendly support for any queries, and the daily deals are really well priced , I 100% recommend
0
Replies (0)