Horrible experience with their return policy

If I could give a lower rating I would If you’re considering buying from OneDayOnly, do yourself a favour and think twice—especially if there’s even the slightest chance you might need to return something.

Their return process is an absolute nightmare. What should be simple and customer-friendly feels deliberately obstructive. The instructions are unclear, the system is clunky, and responses take forever—if they come at all. It doesn’t feel inefficient by accident; it feels designed to make you give up.

When you finally do manage to log a return, don’t expect fairness. Returns are often rejected with little to no proper justification. And instead of resolving the issue, you’re told to try again—relog the return, pay again, and maybe this time it will go through. Yes, you can actually end up being charged just to attempt a return again, which is beyond unreasonable.

To make matters worse, the customer service is extremely unfriendly. There’s no sense of urgency, no accountability, and certainly no willingness to help. You’re treated more like a nuisance than a paying customer.

Then there’s the advertising. The deals look incredible—almost suspiciously so. Products are marketed in a way that builds high expectations, but what arrives often doesn’t live up to the hype. Whether it’s questionable quality, misleading descriptions, or inflated “discounts,” it creates the impression that the “bargain” isn’t as genuine as it seems.

Overall, shopping here feels like a gamble stacked against you. If nothing goes wrong, you might get lucky. But the moment you need support—or worse, a return—you’ll quickly see just how frustrating and costly the experience can become.

Proceed with extreme caution.