MA
Muhammad A
Active since Dec 2016
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Horrible experience with their return policy
If I could give a lower rating I would If you’re considering buying from OneDayOnly, do yourself a favour and think twice—especially if there’s even the slightest chance you might need to return something. Their return process is an absolute nightmare. What should be simple and customer-friendly feels deliberately obstructive. The instructions are unclear, the system is clunky, and responses take forever—if they come at all. It doesn’t feel inefficient by accident; it feels designed to make you give up. When you finally do manage to log a return, don’t expect fairness. Returns are often rejected with little to no proper justification. And instead of resolving the issue, you’re told to try again—relog the return, pay again, and maybe this time it will go through. Yes, you can actually end up being charged just to attempt a return again, which is beyond unreasonable. To make matters worse, the customer service is extremely unfriendly. There’s no sense of urgency, no accountability, and certainly no willingness to help. You’re treated more like a nuisance than a paying customer. Then there’s the advertising. The deals look incredible—almost suspiciously so. Products are marketed in a way that builds high expectations, but what arrives often doesn’t live up to the hype. Whether it’s questionable quality, misleading descriptions, or inflated “discounts,” it creates the impression that the “bargain” isn’t as genuine as it seems. Overall, shopping here feels like a gamble stacked against you. If nothing goes wrong, you might get lucky. But the moment you need support—or worse, a return—you’ll quickly see just how frustrating and costly the experience can become. Proceed with extreme caution.
0 replies
65 months ago
Contract Cancellation
I have been trying to cancel my contract for the last 2 months and it has still not been cancelled. I have tried going to the stores, phoning the call center,& sent emails to the customer care email and still, nothing has been done. This is the 3rd month now I have been charged for this contract. If I could give a lower rating I would. Stay far from MTN and their contracts its easy to sign up and upgrade but they hold you hostage when trying to cancel the contract.
0 replies
70 months ago
STAY FAR FROM THEM
Disgusting service and almost predatory behavior from them after 2 months and numerous requests. My deposits have not been paid back to me even after the manager of the Umhlanga branch said it will be paid in 3 days. Now they have the sheer audacity to add extra charges and now say that i owe them R 1000 more. STAY VERY FAR FROM THEM. DO NOT MAKE THE SAME MISTAKE I DID.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)