Oneplan Insurance
4.6|32,124 reviews
HM
Heide-Mari Malan
1 reviews | Active since Member
06 May 2026, 12:00
You didn’t just cover a claim — you helped save a very special member of our family.
I cannot express enough gratitude to Oneplan for the incredible support they gave us during one of the most stressful times of our lives.
Our beloved dog recently had to undergo major surgery to remove a sarcoma from her nose — a deeply emotional and overwhelming experience. From the moment we submitted our claim, Oneplan handled everything with such efficiency, compassion, and professionalism. The financial burden of a procedure like this can be daunting, but thanks to them covering the full cost of the operation, we were able to focus entirely on what truly mattered: our dog’s recovery and well-being.
What stood out most was the peace of mind they gave us. In a situation filled with fear and uncer*****y, Oneplan was a steady, reliable presence — no delays, no complications, just genuine support when we needed it most.
Because of them, our dog got the care she needed without hesitation, and we are forever grateful for that. She is now on the road to recovery, and we truly believe Oneplan played a huge role in giving her that chance.
Thank you, Oneplan, for going above and beyond. You didn’t just cover a claim — you helped save a very special member of our family.
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Replies (1)Oneplan Insurance's replyOfficial
06 May 2026, 12:09Hi Heide-Mari,
Thank you so much for taking the time to share your experience with us. We are deeply moved by your kind words and truly honoured that Oneplan could support you and your beloved fur baby during such a challenging and emotional time.
We understand how overwhelming situations like this can be, and we’re grateful that we could relieve the financial burden so that your focus could remain where it matters most which is your fur baby’s recovery and well-being. Knowing that we were able to provide peace of mind and reliable support during such a critical moment means everything to our team.
We’re delighted to hear that she is on the road to recovery and wish her continued healing and good health. Thank you for trusting Oneplan and for allowing us to be there for a very special member of your family.
Kind regards,
Oneplan.
Thank you so much for taking the time to share your experience with us. We are deeply moved by your kind words and truly honoured that Oneplan could support you and your beloved fur baby during such a challenging and emotional time.
We understand how overwhelming situations like this can be, and we’re grateful that we could relieve the financial burden so that your focus could remain where it matters most which is your fur baby’s recovery and well-being. Knowing that we were able to provide peace of mind and reliable support during such a critical moment means everything to our team.
We’re delighted to hear that she is on the road to recovery and wish her continued healing and good health. Thank you for trusting Oneplan and for allowing us to be there for a very special member of your family.
Kind regards,
Oneplan.
Best regards,
Oneplan Insurance's reply06 May 2026, 12:09
Official
Hi Heide-Mari,
Thank you so much for taking the time to share your experience with us. We are deeply moved by your kind words and truly honoured that Oneplan could support you and your beloved fur baby during such a challenging and emotional time.
We understand how overwhelming situations like this can be, and we’re grateful that we could relieve the financial burden so that your focus could remain where it matters most which is your fur baby’s recovery and well-being. Knowing that we were able to provide peace of mind and reliable support during such a critical moment means everything to our team.
We’re delighted to hear that she is on the road to recovery and wish her continued healing and good health. Thank you for trusting Oneplan and for allowing us to be there for a very special member of your family.
Kind regards,
Oneplan.
Thank you so much for taking the time to share your experience with us. We are deeply moved by your kind words and truly honoured that Oneplan could support you and your beloved fur baby during such a challenging and emotional time.
We understand how overwhelming situations like this can be, and we’re grateful that we could relieve the financial burden so that your focus could remain where it matters most which is your fur baby’s recovery and well-being. Knowing that we were able to provide peace of mind and reliable support during such a critical moment means everything to our team.
We’re delighted to hear that she is on the road to recovery and wish her continued healing and good health. Thank you for trusting Oneplan and for allowing us to be there for a very special member of your family.
Kind regards,
Oneplan.
Best regards,