HM
Heide-Mari Malan
Active since Apr 2020
5
Reviews
0
Industries
Reviews
5 reviews2 weeks ago
You didn’t just cover a claim — you helped save a very special member of our family.
I cannot express enough gratitude to Oneplan for the incredible support they gave us during one of the most stressful times of our lives. Our beloved dog recently had to undergo major surgery to remove a sarcoma from her nose — a deeply emotional and overwhelming experience. From the moment we submitted our claim, Oneplan handled everything with such efficiency, compassion, and professionalism. The financial burden of a procedure like this can be daunting, but thanks to them covering the full cost of the operation, we were able to focus entirely on what truly mattered: our dog’s recovery and well-being. What stood out most was the peace of mind they gave us. In a situation filled with fear and uncer*****y, Oneplan was a steady, reliable presence — no delays, no complications, just genuine support when we needed it most. Because of them, our dog got the care she needed without hesitation, and we are forever grateful for that. She is now on the road to recovery, and we truly believe Oneplan played a huge role in giving her that chance. Thank you, Oneplan, for going above and beyond. You didn’t just cover a claim — you helped save a very special member of our family.
14 replies
42 months ago
Pathetic service
I received a statement saying I owe R30 000 on my vehicle. Today I asked for a settlement letter. Now I owe R36 000. After numerous phone calls and bring sent all over the place, nobody is willing to help. Pathetic service.
0 replies
47 months ago
I received amazing service from Auto and General, specifically from Yolandi
I received amazing service from Auto and General, specifically from Yolandi. She was very friendly and helpful guiding me through the process of how to submit a claim. Thank you!
160 replies
71 months ago
Excellent service from Jaen Boshoff at Dotsure
Received amazing service from Jaen Boshoff today. Very friendly and helpful. She made it easy to choose Dotsure as the insurance company for my pets! Thank you!
126 replies
73 months ago
WesBank - Terrible service
I applied for payment relief, sent off all the documents they asked for. It was approved, I signed the new addendum. The instalment was still taken off my account. I've been trying since 25 April 2020 to get hold of them. I phone and they cut me off. I go to the bank and get placed on hold for over an hour. I email and no reply. I need my instalment to be refunded and I need someone to make an effort to help me. I know these are trying times, but today alone I've spent over 3 hours on the phone. I urgently need this matter to be resolved.
756 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)