OneSpark
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
OneSpark
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Clement M
1 reviews | Active since Jan 2020
9 Sept 2025, 17:26
I am not happy with ...
I am not happy with them they never update me about my premium and they would just increase the premium with out any notification I don't know if they legit cause I don't remember were they contact me or any thing
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Clement M
1 reviews | Active since Jan 2020
9 Sept 2025, 17:26
I am not happy with ...
I am not happy with them they never update me about my premium and they would just increase the premium with out any notification I don't know if they legit cause I don't remember were they contact me or any thing
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Channey V
1 reviews | Active since Jan 2020
1 Apr 2025, 07:36
I wrote a email to One Spark yesterday that they still deducted policy money for my deceased brother in February and in March
I wrote a email to One Spark yesterday that they still deducted policy money for my deceased brother in February and in March. To my surprise I woke up this morning and saw they deducted another R509.10 but I already paid my policy on 29th March 2025.
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Channey V
1 reviews | Active since Jan 2020
1 Apr 2025, 07:36
I wrote a email to One Spark yesterday that they still deducted policy money for my deceased brother in February and in March
I wrote a email to One Spark yesterday that they still deducted policy money for my deceased brother in February and in March. To my surprise I woke up this morning and saw they deducted another R509.10 but I already paid my policy on 29th March 2025.
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Channey V
1 reviews | Active since Jan 2020
27 Feb 2025, 15:10
Funeral Policy
Subject: Urgent: Delayed Funeral Claim for Brother's Passing Dear OneSpark Customer Service Team, I'm writing to express my extreme frustration and disappointment with the handling of my funeral claim. My brother passed away, and I submitted my claim with all required documentation. Despite the 48-hour waiting period having lapsed, I've received no update on the status of my claim. I've made multiple calls to your office. Today, I was told that a representative, Lady Jane, would call me back to inform me of the claim's outcome. Unfortunately, she failed to follow through on this promise. With my brother's funeral scheduled for Saturday, 1st March 2025, I'm growing increasingly anxious about the delay. As a policyholder who has never missed a payment since October 2023, I expect a higher level of service and empathy. I urge you to expedite the processing of my claim and provide a prompt update on the status. I would appreciate it if someone could assist me in resolving this matter as soon as possible. Policy details: - Policyholder: Channey Vercuil - Policy number: 4166548A3D - Deceased: Nashlouw February Thank you for your attention to this urgent matter. I look forward to hearing from you soon. Sincerely, Channey
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Channey V
1 reviews | Active since Jan 2020
27 Feb 2025, 15:10
Funeral Policy
Subject: Urgent: Delayed Funeral Claim for Brother's Passing Dear OneSpark Customer Service Team, I'm writing to express my extreme frustration and disappointment with the handling of my funeral claim. My brother passed away, and I submitted my claim with all required documentation. Despite the 48-hour waiting period having lapsed, I've received no update on the status of my claim. I've made multiple calls to your office. Today, I was told that a representative, Lady Jane, would call me back to inform me of the claim's outcome. Unfortunately, she failed to follow through on this promise. With my brother's funeral scheduled for Saturday, 1st March 2025, I'm growing increasingly anxious about the delay. As a policyholder who has never missed a payment since October 2023, I expect a higher level of service and empathy. I urge you to expedite the processing of my claim and provide a prompt update on the status. I would appreciate it if someone could assist me in resolving this matter as soon as possible. Policy details: - Policyholder: Channey Vercuil - Policy number: 4166548A3D - Deceased: Nashlouw February Thank you for your attention to this urgent matter. I look forward to hearing from you soon. Sincerely, Channey
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Amanda N.Mohlala
1 reviews | Active since Jan 2020
26 Feb 2025, 08:14
Quick and easy, very...
Quick and easy, very helpful😊
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Amanda N.Mohlala
1 reviews | Active since Jan 2020
26 Feb 2025, 08:14
Quick and easy, very...
Quick and easy, very helpful😊
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Sifiso N
1 reviews | Active since Jan 2020
15 Jan 2025, 07:25
ONESPARK IS A ****
I don't know if OneSpark is a fly by night company or some Mickey Mouse company, An amount was debited from my account, I lodged a complaint and was told that the funds will be paid back into my account. I made a follow up with Zanele and she confirmed that the payment has been made. I made another follow up yesterday and requested proof of payment, I was then told that Finance could not make the payment due to issues with my banking details, they called me once couldn't reach me and just left everything as is. It's funny how OneSpark had the correct banking details when they collected money from my account however when it's time for them to pay they don't have the correct banking details. STAY AWAY FROM ONESPARK
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Sifiso N
1 reviews | Active since Jan 2020
15 Jan 2025, 07:25
ONESPARK IS A ****
I don't know if OneSpark is a fly by night company or some Mickey Mouse company, An amount was debited from my account, I lodged a complaint and was told that the funds will be paid back into my account. I made a follow up with Zanele and she confirmed that the payment has been made. I made another follow up yesterday and requested proof of payment, I was then told that Finance could not make the payment due to issues with my banking details, they called me once couldn't reach me and just left everything as is. It's funny how OneSpark had the correct banking details when they collected money from my account however when it's time for them to pay they don't have the correct banking details. STAY AWAY FROM ONESPARK
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Phindiwe C
1 reviews | Active since Jan 2020
13 Jan 2025, 10:27
OneSpark are ******
My mother in law Somikazi Peter-Makaphela has a funeral policy with OneSpark for years, on the 28th November 2024 she submitted a claim for Mzwandile Peter who is a cousin to her and up to date she hasnt received any payout for the claim, she was told an investigation was gonna be conducted which they did contact all the relevant parties and asked all the necessary questions instead now they kwep sending message that they are sorry for the inconvenience and they are waiting for feedback from the review people, but now the premium deduction for January went off, why are they still deducting for a poOonelicynO that has a pending claim and why are thwy taking so long to payout a claim for a policy that never missed a months payment, OneSpark they are ****** and *****sers
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Phindiwe C
1 reviews | Active since Jan 2020
13 Jan 2025, 10:27
OneSpark are ******
My mother in law Somikazi Peter-Makaphela has a funeral policy with OneSpark for years, on the 28th November 2024 she submitted a claim for Mzwandile Peter who is a cousin to her and up to date she hasnt received any payout for the claim, she was told an investigation was gonna be conducted which they did contact all the relevant parties and asked all the necessary questions instead now they kwep sending message that they are sorry for the inconvenience and they are waiting for feedback from the review people, but now the premium deduction for January went off, why are they still deducting for a poOonelicynO that has a pending claim and why are thwy taking so long to payout a claim for a policy that never missed a months payment, OneSpark they are ****** and *****sers
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Sifiso N
1 reviews | Active since Jan 2020
8 Jan 2025, 04:52
PLEASE PAY BACK MY MONEY ONESPARK!!!!
I got in touch with Onespask asking them to cancel my policy as I am unable to afford and I received a Cancellation request for the life and funeral cover. To my surprise I woke up this morning and noticed that One Spark collected a premium from my account after I told them I can no longer afford. PLEASE REFUND ME my R545.65 URGENTLY!!!!!
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Sifiso N
1 reviews | Active since Jan 2020
8 Jan 2025, 04:52
PLEASE PAY BACK MY MONEY ONESPARK!!!!
I got in touch with Onespask asking them to cancel my policy as I am unable to afford and I received a Cancellation request for the life and funeral cover. To my surprise I woke up this morning and noticed that One Spark collected a premium from my account after I told them I can no longer afford. PLEASE REFUND ME my R545.65 URGENTLY!!!!!
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