Delivered but not received

Hello Peter I hope you will help me like last time I wrote an review about Shein & their delivery company #Buffalo logistics, I place an order from Shein on the 9th March & payed taxed on the 14th....then since then I've been getting emails that my order was delivered and received of which I didn't receive that order ,infact I didn't even get the call from the delivering company, can you please help me. Thank you