Doesnt Pay rent on time

Hello I am a landlord that uses Only Rentals and their service to me is worse than to my tenant, I don't receive my rent on the 1st & if the tenant is late they make me wait until he decides to pays his rent. Wrt to maintenance they just make me pay for whatever they want to fix . If the new tenant wants the locks changed why should I pay for it?, if the tenant is late with his rent why should I receive the rent late?, if the tenant burns the carpets with an iron or places an iron on the kitchen units that's negligence but they ask me to have that repaired. You need to remind them numerous times about any issue, they don't give statements on time , they don't have consistent staff every time there's someone new & they just ignore a person. They don't even know when a tenants lease is going to expire I am without rent for 2 months now because of their negligence, Putrid service I don't know how they do business Disappointed & disgusted