One Site Appliance Repair 64 Smartt St, Goodwood Cape Town

On Thursday the 3rd of November 2022 I requested a plumbing quote through a website called Upstaker. Shortly afterwards I was contacted by Mike from On Site Appliance Repair. https://onsiteappliancerepairs.co.za/. He sent 2 of his employees to come and assess the problem with my geyser that was not heating up. I had to pay them R200 cash and the gave me a verbal quote of R1200 to repair everything in order to make the geyser work again. I confirmed with Mike telephonically if this sounded right and he said yes. His guys then left and said they would return on Friday the 4th with the parts to fix the geyser. On Friday they returned and did the repairs telling me to give it a while to heat up and they then left. Mike sent me an invoice and I immediately arranged cash for him to collect. 2 hours later still no hot water. I then repeatedly tried to contact Mike telephonically and on Whatsapp and was ignored. Eventually later in the evening he phoned me back and said they would come and rectify the problem on Saturday the 5th. The same guys arrived and could not find the problem. Then after a lot of head scratching the told me the new element the fitted had blown. How is this possible I asked??? Only then did the check the circuit breaker on the Distribution board and said it was faulty. I then forked out another R300 for them to go and get a new one and put it in. Still no joy. After much head scratching again. They said they would have to get a new one and could only return on Monday the 7th. Before they left I repeatedly tried to contact Mike again but he ignored every attempt I made. Come Monday numerous calls and messages were again ignored. He eventually sent me a message on Tuesday the 8th to say his chief technician by the name of Christian will be here at 2:30 pm. Its now Wednesday 3pm and nobody is here. Mike once again has ignored all attempts I have made to contact him and the bogus no he gave me for Christian. Pathetic service by a crook. SHAME ON YOU MIKE +27 67 744 1636. DO NOT USE THIS GUY AND WARN ANYONE ELSE YOU KNOW.