Ontec Home
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Ontec Home
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Ontec Home
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Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHB
HEIDI B
1 reviews | Active since Mar 2015
5 Jan 2026, 17:26
Ontec Worst Service
Worst service ever!!! We have been calling Ontec since this morning with no assistance whatsoever. For the whole day we've been caller number 14 in line. When you eventually get to number 1, another 4 minutes are being added, whereafter the calls are dropped. We bought airtime 5 times today and ran out of air time due to holding on so long. I will never recommend Ontec!!!
Helpful (0)
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HEIDI B
1 reviews | Active since Mar 2015
5 Jan 2026, 17:26
Ontec Worst Service
Worst service ever!!! We have been calling Ontec since this morning with no assistance whatsoever. For the whole day we've been caller number 14 in line. When you eventually get to number 1, another 4 minutes are being added, whereafter the calls are dropped. We bought airtime 5 times today and ran out of air time due to holding on so long. I will never recommend Ontec!!!
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HEIDI B
1 reviews | Active since Mar 2015
28 Dec 2025, 13:07
Ontec Bad Service
Pathetic Service. Without water for 2 days. No feedback from Help Desk. We were promised to get feedback within 15 minutes after sending the email. We made +- 20 calls. We were 1st in line since the first day we called but no one answered. Bought airtime twice
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HEIDI B
1 reviews | Active since Mar 2015
28 Dec 2025, 13:07
Ontec Bad Service
Pathetic Service. Without water for 2 days. No feedback from Help Desk. We were promised to get feedback within 15 minutes after sending the email. We made +- 20 calls. We were 1st in line since the first day we called but no one answered. Bought airtime twice
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Replies (0)LE
Lorraine E
1 reviews | Active since Jun 2019
5 Nov 2025, 15:20
Ontec service desk (Electric) you dont have any communication skills with clients
Bought like I always does on the 01st November 2025 electricity on my Fnb app.Till today (05th November 2025) I haven't received my token yet.Ontec want to tell me that I used wrong bank details but im buying every time with exactly same details electricity without any problem Now suddenly it's a problem and nobody coming back to me with a solution I even sent them all my Proof of Payments from previous buys and the recent one on the 01st November 2025.
Helpful (0)
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Lorraine E
1 reviews | Active since Jun 2019
5 Nov 2025, 15:20
Ontec service desk (Electric) you dont have any communication skills with clients
Bought like I always does on the 01st November 2025 electricity on my Fnb app.Till today (05th November 2025) I haven't received my token yet.Ontec want to tell me that I used wrong bank details but im buying every time with exactly same details electricity without any problem Now suddenly it's a problem and nobody coming back to me with a solution I even sent them all my Proof of Payments from previous buys and the recent one on the 01st November 2025.
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