Ontec Worst Service

Worst service ever!!! We have been calling Ontec since this morning with no assistance whatsoever. For the whole day we've been caller number 14 in line. When you eventually get to number 1, another 4 minutes are being added, whereafter the calls are dropped. We bought airtime 5 times today and ran out of air time due to holding on so long. I will never recommend Ontec!!!