Ooh-la-la Spa Parties
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What a wonderful party executed for my daughter's 7th birthday on 26 Feb. The ladies were on time to set up and were ready as the girls arrived from 2pm. They were patient with the girls and truly made them feel like the little princesses that they are. I would recommend Ooh-la-la to anyone wanting to pamper their little ones. Thank you Leana and the team.
1 reviews | Active since Jan 2020
What a wonderful party executed for my daughter's 7th birthday on 26 Feb. The ladies were on time to set up and were ready as the girls arrived from 2pm. They were patient with the girls and truly made them feel like the little princesses that they are. I would recommend Ooh-la-la to anyone wanting to pamper their little ones. Thank you Leana and the team.
1 reviews | Active since Jan 2020
If I could give this company a minus rating I would... and have just read that this is not the 1st time this owner has done this. please whoever is looking at getting these people, dont.. unless you want to be disappointed. What an absolute disappointment in this company. I booked them for my daughters 6th birthday party on saturday the 13th Feb. 1st we were double booked by the owner Leana, and only told about it the morning of the party, I was told instead of the the******s arriving at 1:30pm they would arrive at 2:30pm which i could still deal with.. but then the owner turned her phone off for the remainder of the day and the the******s only arrived at 4pm because they had to drive from krugersdorp to kempton. The level of unprofessional behavior from this person has left me speechless. The only good thing was that the the******s were lovely and did a good job. Up to today Leana still hasn't had the decency to reply to any of my messages or call me back. Will never recommend this company
1 reviews | Active since Jan 2020
If I could give this company a minus rating I would... and have just read that this is not the 1st time this owner has done this. please whoever is looking at getting these people, dont.. unless you want to be disappointed. What an absolute disappointment in this company. I booked them for my daughters 6th birthday party on saturday the 13th Feb. 1st we were double booked by the owner Leana, and only told about it the morning of the party, I was told instead of the the******s arriving at 1:30pm they would arrive at 2:30pm which i could still deal with.. but then the owner turned her phone off for the remainder of the day and the the******s only arrived at 4pm because they had to drive from krugersdorp to kempton. The level of unprofessional behavior from this person has left me speechless. The only good thing was that the the******s were lovely and did a good job. Up to today Leana still hasn't had the decency to reply to any of my messages or call me back. Will never recommend this company
1 reviews | Active since Jan 2020
In the 12 December I had booked for 10 girls for a treatment at Oohlala parties for a package of facials,pedis, making their own jewellery with beads, each child to get a gift package consists of manicure sets, to do artificial tatoos.The service offers by Leana Van Wyk was poor from the beginning of organising, I had to remind her all the time about what she needs to do and I told her that I’m not happy and she apologised and promised to have a small gift for the birthday girl when we get to the venue. The only thing the girls did were to wash their own faces, put their own face masks and remove it by washing their faces again. The washed their own feet and then the ladies put cutex on the toes only. Patricia was the lady who was “supposedly “taking care of them and was very cold and unfriendly towards the kids. The kids were complaining about her as well. I have been calling Leana Van Wyk till today, she’s not taking my calls, she’s not responding to my WhatsApp messages, she’s not responding to my emails. They promised to take pictures and send to me but no pictures were taken. I’m so disgusted by this! I don’t have pictures of my daughter birthday, what kind of people are these?why is she not taking my calls if she did nothing wrong?
1 reviews | Active since Jan 2020
In the 12 December I had booked for 10 girls for a treatment at Oohlala parties for a package of facials,pedis, making their own jewellery with beads, each child to get a gift package consists of manicure sets, to do artificial tatoos.The service offers by Leana Van Wyk was poor from the beginning of organising, I had to remind her all the time about what she needs to do and I told her that I’m not happy and she apologised and promised to have a small gift for the birthday girl when we get to the venue. The only thing the girls did were to wash their own faces, put their own face masks and remove it by washing their faces again. The washed their own feet and then the ladies put cutex on the toes only. Patricia was the lady who was “supposedly “taking care of them and was very cold and unfriendly towards the kids. The kids were complaining about her as well. I have been calling Leana Van Wyk till today, she’s not taking my calls, she’s not responding to my WhatsApp messages, she’s not responding to my emails. They promised to take pictures and send to me but no pictures were taken. I’m so disgusted by this! I don’t have pictures of my daughter birthday, what kind of people are these?why is she not taking my calls if she did nothing wrong?
1 reviews | Active since Jan 2020
We had arranged a party for my 10 year old daughter on the 7th November 2015. Considering the concern not to disappoint my daughter we paid the amount in full on the 22nd October 2016 in the amount of R3 250,00. On the 29th October I called to inform them that we need to move the date by one week to the 14th November. I did this in the presence of three witness. I had confirmation from all my daughters friends, parents that they will be there on the 14th. On the 14th Leana did not pitch when we called her she indicated that the appointment was for the 21st November but that she would call me back in the next 5 min. Till today there has been no call from her at all. Both my adviser and I have been trying to follow up on the repayment of my payment of R3 250,00. The disappointment of my daughter is unbelievable and the embarrassment that we have suffered as a family has forced us to report this incident to prevent other families falling for this companies gross misrepresentation and dishonesty.
1 reviews | Active since Jan 2020
We had arranged a party for my 10 year old daughter on the 7th November 2015. Considering the concern not to disappoint my daughter we paid the amount in full on the 22nd October 2016 in the amount of R3 250,00. On the 29th October I called to inform them that we need to move the date by one week to the 14th November. I did this in the presence of three witness. I had confirmation from all my daughters friends, parents that they will be there on the 14th. On the 14th Leana did not pitch when we called her she indicated that the appointment was for the 21st November but that she would call me back in the next 5 min. Till today there has been no call from her at all. Both my adviser and I have been trying to follow up on the repayment of my payment of R3 250,00. The disappointment of my daughter is unbelievable and the embarrassment that we have suffered as a family has forced us to report this incident to prevent other families falling for this companies gross misrepresentation and dishonesty.
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