Opentel poor customer service

On Saturday i emailed them about my wifi they said that my service is not suspended, there is no technical support available when you try phoning, the number of reception is not working it is off all the time. This is the worse wifi support i ever had. The customer service is poor ypu struggling to get hold of anyone even when you send them a Facebook message. I will not recommend anyone to go to opentel. I will cancel my services with them with immediate affect