Never ever subscribe to afrihost

Signed up with Afrihost from the 28th of June.

Ecer since my Netflix never worked on my tv and phone through Fibre, but works on mobile data.

Everytime I call the call centre, you have to explain your story to different agents.

They provided a tp link router, which goes down every single day

For 2 weeks straight. I had to sit on a call with their support team for atleast an hour minimum a day.

Every agent that comes on, asks me to reset the router.

It works for a while then goes back to normal(which is connected without internet)

They failed to diagnose the fault.

Will never recommend this type of service to anyone.

It's 2 weeks and my first time with them and I want to cancel.

I emailed them multiple times on how to cancel, and the common answer is , go on our "client zone portal "

Stay away from this ******* service!!!!!

I have pictures and recordings of all the conversations.

I asked an agent to take a look at my router and see how many times a day it goes offline, and the agent said " WE CANNOT MONITOR THIS" Which is a lie 😂.

Stay away from them.

They say pure internet joy.

But it's your worst nightmare, especially if you work from home!!!