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OpticsDirect
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBF
Beverley F
1 reviews | Active since Jan 2020
18 Jul 2024, 05:51
Optics Direct and All Net Holdings all a ****
Having had the exact same experience as the other reviewers on your site I realise I’ve definitely been ****med. R12000 for a pair of binoculars for my husband and no goods received. All contact details are a dead end and even the holding company All Net (which also has many companies and websites) has no details. Steer well clear. I reported to the bank but they need a trend before they investigate.
Helpful (0)
|Replies (0)BF
Beverley F
1 reviews | Active since Jan 2020
18 Jul 2024, 05:51
Optics Direct and All Net Holdings all a ****
Having had the exact same experience as the other reviewers on your site I realise I’ve definitely been ****med. R12000 for a pair of binoculars for my husband and no goods received. All contact details are a dead end and even the holding company All Net (which also has many companies and websites) has no details. Steer well clear. I reported to the bank but they need a trend before they investigate.
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Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
1 Jul 2024, 13:57
All Net Holdings is *****
I would also like to point out that the people who left positive reviews for OpticsDirect have all left similar positive reviews for companies also owned by All Net Holdings. Isn't that interesting. I have reported this to Hello Peter and await a response.
Helpful (0)
|Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
1 Jul 2024, 13:57
All Net Holdings is *****
I would also like to point out that the people who left positive reviews for OpticsDirect have all left similar positive reviews for companies also owned by All Net Holdings. Isn't that interesting. I have reported this to Hello Peter and await a response.
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Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
27 Jun 2024, 09:31
Shocking Service and still no product or refund.
This company will take your money via their online store and then they will inform you, after you enquire about delivery, that they don't have stock. Their call centre is impossible to reach - your calls will not get answered and will be cut off. I eventually got email contact but 2 months later I am still waiting for my refund. A truly shocking experience. The business is owned by All Net Holdings. BEWARE.
Helpful (0)
|Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
27 Jun 2024, 09:31
Shocking Service and still no product or refund.
This company will take your money via their online store and then they will inform you, after you enquire about delivery, that they don't have stock. Their call centre is impossible to reach - your calls will not get answered and will be cut off. I eventually got email contact but 2 months later I am still waiting for my refund. A truly shocking experience. The business is owned by All Net Holdings. BEWARE.
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Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
27 Jun 2024, 09:23
********* and DISHONEST business
BEWARE!! I purchased online from this business. A week later I had not received shipping notification and enquired via email only to be told they have no stock. I requested a refund via email. I tried to contact them via their call centre - no answer and eventually get cut off. After much wasted time, I spoke to a frazzled call centre employee who assured me I would get me refund and he would be available to contact. Unfortunately this was a lie. I have not received my refund and am unable to contact the company despite multiple attempts via call and email. Optics Direct is owned by All Net Holdings and I've read similar reviews of their other businesses. DISHONEST COMPANY. DO NOT SUPPORT.
Helpful (0)
|Replies (0)LH
Lauren H
1 reviews | Active since Jan 2020
27 Jun 2024, 09:23
********* and DISHONEST business
BEWARE!! I purchased online from this business. A week later I had not received shipping notification and enquired via email only to be told they have no stock. I requested a refund via email. I tried to contact them via their call centre - no answer and eventually get cut off. After much wasted time, I spoke to a frazzled call centre employee who assured me I would get me refund and he would be available to contact. Unfortunately this was a lie. I have not received my refund and am unable to contact the company despite multiple attempts via call and email. Optics Direct is owned by All Net Holdings and I've read similar reviews of their other businesses. DISHONEST COMPANY. DO NOT SUPPORT.
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Replies (0)DR
Danie R
1 reviews | Active since Jan 2020
21 Jun 2024, 06:13
Beware of Opticsdirect.co.za
I ordered and paid for a pair of binoculars from them on 12 June 2024. I tried to follow up but my e-mails and phone calls were not answered. I suspect they closed shop so I request my bank to cancell the credit card payment. So, beware, do not order stuff from them.
Helpful (0)
|Replies (0)DR
Danie R
1 reviews | Active since Jan 2020
21 Jun 2024, 06:13
Beware of Opticsdirect.co.za
I ordered and paid for a pair of binoculars from them on 12 June 2024. I tried to follow up but my e-mails and phone calls were not answered. I suspect they closed shop so I request my bank to cancell the credit card payment. So, beware, do not order stuff from them.
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Replies (0)JV
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