RATING NON-SERVICE: OPTIMUM GROUP

From the word go it has been poor advice, I was referred by financial adviser to make use of the insurance part of Optimum. It was a problem to get an agreement with correct info on, then no monthly statement. I had to give them 2 a year my recon. I then finally cancelled the insurance and I was informed that I get a refund back end of March. I was happy and thought finally they get their act together. As from today, I am still waiting for refund from them. PLEASE DON'T MAKE USE OF THEM...save yourself a major headache and get a bit more expensive insurance, in the long run, if you wait for proper documentation, imagine what would happen should you put in a claim!!!