Optimum Insurance Brokers

These people are thieves. Never ever use this scratch and dent insurance company. You pay upfront for 2 years cover and then when you want to claim it is rejected. My daughter is a new driver. She had a scratch on the wheel arch, this could not be repaired under the policy because it was more than 15cm, hence we did not notify them of the claim. Now she has another scratch which is within the requirements and this is rejected because we did not notify of the initial damage that we id not want to claim. Gosh does this make any sense. This is just madness,