O
Orbitz
Unclaimed Business
O
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Ketsia M
1 reviews | Active since Jan 2020
24 Jan 2018, 15:45
the site and lodge are deceitful. I want my refund
I booked Caribbean Breeze a 3 (***) lodge on Orbitz responding to Expedia invite. I had typed St Lucia South Africa (SA). When I receive email I realized lodge was outside SA. I made costly international calls (no local line) to lodge and to Cyrus /Alex, the manager who promised to widely re-advertise booking & refund my +US$290 (+R3000) its a lot of money. When I check many sites it said the lodge was fully booked but I never heard from Cyrus or Alex. Instead of Orbitz (booking site) helping with my refund as promised, they increased my frustration and demanded my re-assurance to re-book with them & sell site to the public & my loved ones in future. After the review I never heard from Caribbean Breeze, Alex /Cyrus its managers or Orbitz. Pls help me recover my deposit as I feel Frustrated deceived and betrayed. I think their only 2017 review was self-written. Miranda at lodge, USA ********** 5178, 1- **********
Helpful (0)
|Replies (0)KM
Ketsia M
1 reviews | Active since Jan 2020
24 Jan 2018, 15:45
the site and lodge are deceitful. I want my refund
I booked Caribbean Breeze a 3 (***) lodge on Orbitz responding to Expedia invite. I had typed St Lucia South Africa (SA). When I receive email I realized lodge was outside SA. I made costly international calls (no local line) to lodge and to Cyrus /Alex, the manager who promised to widely re-advertise booking & refund my +US$290 (+R3000) its a lot of money. When I check many sites it said the lodge was fully booked but I never heard from Cyrus or Alex. Instead of Orbitz (booking site) helping with my refund as promised, they increased my frustration and demanded my re-assurance to re-book with them & sell site to the public & my loved ones in future. After the review I never heard from Caribbean Breeze, Alex /Cyrus its managers or Orbitz. Pls help me recover my deposit as I feel Frustrated deceived and betrayed. I think their only 2017 review was self-written. Miranda at lodge, USA ********** 5178, 1- **********
0
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Mary-Ann Prince
1 reviews | Active since Jan 2020
8 Jan 2016, 07:54
Money not reimbursed
I booked two flight tickets from Zanzibar to Dar essalam for 23 December.<br> <br> The morning of the 23 Decemeber I received a message that the flight was cancelled and I would be reimbursed.<br> <br> I still have not received my money and I think this company is a fraud and scamming desperate tourists out of their hard earned money.<br> Regarding your booking number: PBORB4842699574<br> <br> Dear Orbitz Customer,<br> <br> We regret to inform you that, due to limited availability, the airline was not able to confirm the flights you requested. As a result, no tickets have been issued for this trip and we have reversed any credit card charges.<br> <br> Situations like this are rare, but when they occur we attempt to contact our customers immediately so they won't miss out on advance booking opportunities. To book a different flight, please visit our website again.<br> <br> Our secure on-line booking system accesses fares and availability from the same central reservation systems that other travel agents and airline reservation agents are booking from worldwide. With the extensive volume of agents booking flights at any given time, availability for a particular flight can be gone in an instant. So when your ticketing request reached t
Helpful (0)
|Replies (0)MP
Mary-Ann Prince
1 reviews | Active since Jan 2020
8 Jan 2016, 07:54
Money not reimbursed
I booked two flight tickets from Zanzibar to Dar essalam for 23 December.<br> <br> The morning of the 23 Decemeber I received a message that the flight was cancelled and I would be reimbursed.<br> <br> I still have not received my money and I think this company is a fraud and scamming desperate tourists out of their hard earned money.<br> Regarding your booking number: PBORB4842699574<br> <br> Dear Orbitz Customer,<br> <br> We regret to inform you that, due to limited availability, the airline was not able to confirm the flights you requested. As a result, no tickets have been issued for this trip and we have reversed any credit card charges.<br> <br> Situations like this are rare, but when they occur we attempt to contact our customers immediately so they won't miss out on advance booking opportunities. To book a different flight, please visit our website again.<br> <br> Our secure on-line booking system accesses fares and availability from the same central reservation systems that other travel agents and airline reservation agents are booking from worldwide. With the extensive volume of agents booking flights at any given time, availability for a particular flight can be gone in an instant. So when your ticketing request reached t
0
Replies (0)