The INORGANIC ORGANIC STATION

I assume the WhatsApp contact for this company named Wayne is the owner whose promises of a REFUND came to nought. An out-of-stock item remained out of stock for a very long time. After more than two months I opted for a replacement / swop for smaller 100ml bottles. My request even for a swop came to nought. I diplomatically requested that the swop coincide with my return trip from overseas which also fell on deaf ears. I received a long-winded message about how he was inundated and trying to manage his online business + what i assume to be a full-time job. Eventually he asked for my banking details. AFTER TWO WEEKS he has still not credited me. Yesterday morning early I gave him until close of business Monday to refund me which has not happened.

Now if a R400 refund cost so much effort without a positive outcome I certainly would NEVER support this business ever again.

The "business" that cannot afford a R400 refund should not be in business as it fails hopelessly on customer service & more importantly there can NEVER be any TRUST is what consumers are generally weary of when purchasing online.

I urge potential customers to be weary when supporting this online store.