CAR SERVICE CITY - ORMONDE

At the end of April 2021, I had my clutch & pressure replaced at R7 799.95 at Car service City Ormonde... ridiculous I know, but I Had no option at the time. Nonetheless it was done as I needed my vehicle repaired. On the day I collected it, the manager Tazz, advised me the handle to the driver door is broken and that's how is was found when the vehicle was towed in .

I know for sure this was not the case at all, the car was in perfect condition when it left my home with the tow truck.

On me driving the car home after the clutch & pressure was repaired , there was a squeaking noise, which I reported to them immediately. Tazz then informed me to bring the vehicle back, he assured me it was test driven after repairs.

I took it back, it drove it with the mechanic in the passenger seat. so he could hear for himself. Q20 was applied, as per the mechanic, should solve the noise. For a few days it sounded good.

On the same day , Tazz requested the panel beater next door see to my handle issue... what a disaster, quick fix solution with a piece of wire on the inside panel, is what they call repairs. This panel beater assured me the handle is fixed and should give any issues. Well!!, It not working still. I have to unlock from the driver side, and my car enter from the passenger door.

I complained again on 18/05 of both the gearbox noise and handle, and await a solution.

The manager Tazz, is arrogant & had no sense of customer ethic. He has dominated manner of speaking down on clients and has no mannerism or courtesy.

I will NEVER EVER in my life EVER use them again.