Car Service City Ormonde
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to complain about the appalling service i received Car Service City Ormonde Xavier Junction in Ormonde JHB. I took my car there as it had some issues with the previous mechanic, lets just say he also was a disaster. They took my chevy spark in as it was not starting there was something wrong with the engine they had to strip it and was told what they found and sent me pictures of damaged parts that needed to be replaced which i agreed and in the end they claim that the car was fixed and they were satisfied with the performance and we paid them R17912.00. 3 weeks after travelling with the car there was a popping sound that came from the engine and only to find that the water pipe for anti freeze came out with a clamp on it, the whole anti freeze came out of the car and eventually had to stop, got some assistance by the road and called them and they told me to bring the car back, which i did with a break down paid by my insurance. On inspection they found out that there's was something wrong with the Cylinder head that needed to be taken to the engineers to have a look at it, I asked why was this not picked up when the car was there the so called Director told me that the Diagonostic machine can't pick up mechanical issues on the car, He said the car had to be stripped and to do that i needed to pay R4500.00 and will take the cylinder to the engineers to look at it and if they find something wrong then will fix whatever problem found and i dont have to pay the R4500.00 and will charge me according to what they found wrong on the car but if i dont go ahead with the m then the stripped will be left like in its dismantled state and will have assemble it myself and tow the car at my own expense out of their premises. I told them not to even begin to strip my car as they failed to take accountability for a return job which they failed to detect whilst the car was in their possession. They are also inflating car parts prices. Someone needs to put a stop on these guys not to continue doing business in this country as they are messing with peoples lives and ******ing hard earned money from hard working citizens of this country. I would advise anyone to think twice before taking your car to CAR SERVICE CITY.
1 reviews | Active since Jan 2020
I would like to complain about the appalling service i received Car Service City Ormonde Xavier Junction in Ormonde JHB. I took my car there as it had some issues with the previous mechanic, lets just say he also was a disaster. They took my chevy spark in as it was not starting there was something wrong with the engine they had to strip it and was told what they found and sent me pictures of damaged parts that needed to be replaced which i agreed and in the end they claim that the car was fixed and they were satisfied with the performance and we paid them R17912.00. 3 weeks after travelling with the car there was a popping sound that came from the engine and only to find that the water pipe for anti freeze came out with a clamp on it, the whole anti freeze came out of the car and eventually had to stop, got some assistance by the road and called them and they told me to bring the car back, which i did with a break down paid by my insurance. On inspection they found out that there's was something wrong with the Cylinder head that needed to be taken to the engineers to have a look at it, I asked why was this not picked up when the car was there the so called Director told me that the Diagonostic machine can't pick up mechanical issues on the car, He said the car had to be stripped and to do that i needed to pay R4500.00 and will take the cylinder to the engineers to look at it and if they find something wrong then will fix whatever problem found and i dont have to pay the R4500.00 and will charge me according to what they found wrong on the car but if i dont go ahead with the m then the stripped will be left like in its dismantled state and will have assemble it myself and tow the car at my own expense out of their premises. I told them not to even begin to strip my car as they failed to take accountability for a return job which they failed to detect whilst the car was in their possession. They are also inflating car parts prices. Someone needs to put a stop on these guys not to continue doing business in this country as they are messing with peoples lives and ******ing hard earned money from hard working citizens of this country. I would advise anyone to think twice before taking your car to CAR SERVICE CITY.
1 reviews | Active since Jan 2020
On the 25 of June 2024. I have send my Mercedes Bendz c220 cdi for minor service . In the afternoon when I go to collect my car I have found that the car is no longer starting. I have tried to complain to head office but I didn’t get help. Am just giving a warning to people who are still planning to send their car to ormonde that be careful because they can also damage ur car like they did to mine
1 reviews | Active since Jan 2020
On the 25 of June 2024. I have send my Mercedes Bendz c220 cdi for minor service . In the afternoon when I go to collect my car I have found that the car is no longer starting. I have tried to complain to head office but I didn’t get help. Am just giving a warning to people who are still planning to send their car to ormonde that be careful because they can also damage ur car like they did to mine
1 reviews | Active since Jan 2020
They didn't change the plugs, they said they just wipe them. They didn't flush the radiator they said I should do it myself, They didn't insert the anti freeze. They charged me for the whole service even though they didn't do any of the things that are required for a minor service. Avoid going to this place at all costs. It is not worth it.
1 reviews | Active since Jan 2020
They didn't change the plugs, they said they just wipe them. They didn't flush the radiator they said I should do it myself, They didn't insert the anti freeze. They charged me for the whole service even though they didn't do any of the things that are required for a minor service. Avoid going to this place at all costs. It is not worth it.
1 reviews | Active since Jan 2020
After reading other reviews I now realise I'm not a special case... TAKE YOUR CAR TO CAR SERVICE CITY IS SHOOTING YOURSELF IN THE FOOT! took the car in for a replacement of fan belts, shocks & engine mounting (total cost R7700), car came back not starting (Battery had died somehow), it had a new oil leak (so aggressive that the whole engine oil leaked out in less than 2 weeks) and it had new noises underneath. When I sent it back to correct this I was then asked profusely to pay for undercarriage wash (worth R600) so that they can diagnose the leak 😳 and they ultimately charged me R1100 to fix the leak! They said the new noise under the car was due to one of the new shocks bought and they offered to put back my old shock to stop the noise... I paid thousands to get the car fixed, returned it and paid more, all while using an Uber to get to work and facing oil spill penalties at my complex! Save yourself please 🙏 exhaust all your alternative options before choosing car service City - Their complaints service is also ran by lawyers who are quick to point out what they are entitled to with no sympathy for your situation so be careful
1 reviews | Active since Jan 2020
After reading other reviews I now realise I'm not a special case... TAKE YOUR CAR TO CAR SERVICE CITY IS SHOOTING YOURSELF IN THE FOOT! took the car in for a replacement of fan belts, shocks & engine mounting (total cost R7700), car came back not starting (Battery had died somehow), it had a new oil leak (so aggressive that the whole engine oil leaked out in less than 2 weeks) and it had new noises underneath. When I sent it back to correct this I was then asked profusely to pay for undercarriage wash (worth R600) so that they can diagnose the leak 😳 and they ultimately charged me R1100 to fix the leak! They said the new noise under the car was due to one of the new shocks bought and they offered to put back my old shock to stop the noise... I paid thousands to get the car fixed, returned it and paid more, all while using an Uber to get to work and facing oil spill penalties at my complex! Save yourself please 🙏 exhaust all your alternative options before choosing car service City - Their complaints service is also ran by lawyers who are quick to point out what they are entitled to with no sympathy for your situation so be careful
1 reviews | Active since Jan 2020
I went there a month back did a full service coupled with paying an extra 1000 to have them check for any niggly's only to find out they were very quick to take the monies now there is something concerning the brakes in regards to a RWC.. they are utter ****** I dont advise anyone to go to Car service city in Ormonde their service is shameful and they just out for the money
1 reviews | Active since Jan 2020
I went there a month back did a full service coupled with paying an extra 1000 to have them check for any niggly's only to find out they were very quick to take the monies now there is something concerning the brakes in regards to a RWC.. they are utter ****** I dont advise anyone to go to Car service city in Ormonde their service is shameful and they just out for the money
1 reviews | Active since Jan 2020
If less than 1 was possible, I'd give them a -7. Took car in for major service, came back with gearbox problems. The head mechanics, and I quote, 'Eish', the other 4 mechanics standing around just did NOT know what to do. Try talking to the manager, yeah sure, he understands didly squat. Speak to Head Office, no we need time to investigate, leave your car here, you just f'ed up, why would I leave my car with you.
1 reviews | Active since Jan 2020
If less than 1 was possible, I'd give them a -7. Took car in for major service, came back with gearbox problems. The head mechanics, and I quote, 'Eish', the other 4 mechanics standing around just did NOT know what to do. Try talking to the manager, yeah sure, he understands didly squat. Speak to Head Office, no we need time to investigate, leave your car here, you just f'ed up, why would I leave my car with you.
1 reviews | Active since Jan 2020
The most unreliable, non-communicating, unprofessional and disorganised service center ever!!!!!!!!! Our car has been there for more than a month now, they will only call you to tell you HOW MUCH to PAY...but no feedback, no updates and still no car... this has made life very difficult getting around using bolt services is expensive, meanwhile the people trusted to fix the car are constaly letting us down, but they will definitely call you when you must PAY!!!!!!
1 reviews | Active since Jan 2020
The most unreliable, non-communicating, unprofessional and disorganised service center ever!!!!!!!!! Our car has been there for more than a month now, they will only call you to tell you HOW MUCH to PAY...but no feedback, no updates and still no car... this has made life very difficult getting around using bolt services is expensive, meanwhile the people trusted to fix the car are constaly letting us down, but they will definitely call you when you must PAY!!!!!!
1 reviews | Active since Jan 2020
At the end of April 2021, I had my clutch & pressure replaced at R7 799.95 at Car service City Ormonde... ridiculous I know, but I Had no option at the time. Nonetheless it was done as I needed my vehicle repaired. On the day I collected it, the manager Tazz, advised me the handle to the driver door is broken and that's how is was found when the vehicle was towed in . I know for sure this was not the case at all, the car was in perfect condition when it left my home with the tow truck. On me driving the car home after the clutch & pressure was repaired , there was a squeaking noise, which I reported to them immediately. Tazz then informed me to bring the vehicle back, he assured me it was test driven after repairs. I took it back, it drove it with the mechanic in the passenger seat. so he could hear for himself. Q20 was applied, as per the mechanic, should solve the noise. For a few days it sounded good. On the same day , Tazz requested the panel beater next door see to my handle issue... what a disaster, quick fix solution with a piece of wire on the inside panel, is what they call repairs. This panel beater assured me the handle is fixed and should give any issues. Well!!, It not working still. I have to unlock from the driver side, and my car enter from the passenger door. I complained again on 18/05 of both the gearbox noise and handle, and await a solution. The manager Tazz, is arrogant & had no sense of customer ethic. He has dominated manner of speaking down on clients and has no mannerism or courtesy. I will NEVER EVER in my life EVER use them again.
1 reviews | Active since Jan 2020
At the end of April 2021, I had my clutch & pressure replaced at R7 799.95 at Car service City Ormonde... ridiculous I know, but I Had no option at the time. Nonetheless it was done as I needed my vehicle repaired. On the day I collected it, the manager Tazz, advised me the handle to the driver door is broken and that's how is was found when the vehicle was towed in . I know for sure this was not the case at all, the car was in perfect condition when it left my home with the tow truck. On me driving the car home after the clutch & pressure was repaired , there was a squeaking noise, which I reported to them immediately. Tazz then informed me to bring the vehicle back, he assured me it was test driven after repairs. I took it back, it drove it with the mechanic in the passenger seat. so he could hear for himself. Q20 was applied, as per the mechanic, should solve the noise. For a few days it sounded good. On the same day , Tazz requested the panel beater next door see to my handle issue... what a disaster, quick fix solution with a piece of wire on the inside panel, is what they call repairs. This panel beater assured me the handle is fixed and should give any issues. Well!!, It not working still. I have to unlock from the driver side, and my car enter from the passenger door. I complained again on 18/05 of both the gearbox noise and handle, and await a solution. The manager Tazz, is arrogant & had no sense of customer ethic. He has dominated manner of speaking down on clients and has no mannerism or courtesy. I will NEVER EVER in my life EVER use them again.
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