Customer dissatisfaction

On my visit to Osbro tembisa( Mayibuye) I intended to purchase a kettle, but I was met with a series of frustrating interactions with the staff. I was informed that I could not open the box to view the item, and there were no display models available for inspection. When I requested that a staff member open the box for me, I was met with rudeness . The staff member questioned my request, stating that what was in the box would be the same as what was shown in the picture. The situation escalated when he indicated that I was a "difficult customer" and called over another staff member. This second employee further insulted me by suggesting that I believed myself to be superior to others and accused me of not treating people with respect. This exchange occurred in front of other customers, which added to my embarrassment and frustration. And i noticed that the staff members did not have name tags, which further contributed to the lack of accountability and professionalism displayed during my visit. The service I experienced was unacceptable and does not reflect well on your store's reputation. I strongly urge you to address these issues with your team to ensure that future customers receive the respectful and helpful service they deserve. Due to this encounter, I will not be recommending osbro Tembisa to anyone.