Perceived False Advertising

First issue is that it is impossible to reach osram SA by phone. When phoning you are greeted by a computer. This lists a bunch of people you can connect with. Big joke. Once you have selected person you wish to speak to SURPRISE you met with another computer instructing you to leave a message. Unfortunately nobody contacts you back so all hopes of speaking to a human at Osram is dashed. No otherway to contact them. All i wanted to report to them is that they appear to be engaging in gross false advertising. Reason i say this is i purchased an osram light bulb estimating 45000 hours life expectancy. My bulb lasted a poultry 2100 hours. So to get some sort of answers for such a huge difference in life expectancy will in all probability remain a mystery. Needless to say I no longer purchase osram products, rather opting for alternative brands. Hopefully someone from Osram sees this and responds.