OTT South Africa
1.5|46 reviews
Responds in 14 hours 1 min
JD
James D
1 reviews | Active since Member
11 Mar 2026, 13:15
OTT *****
I highly recommend that you rather buy your online vouchers from 1voucher or bluvoucher. Spending money buying a OTT Product is just the same as high risk gambling. We purchased vouchers from OTT which was *****ulently used before we could redeem them, by who and how is the question that can't be answered. Worst part, service and support center is the worst I have ever experienced
Helpful (0)
Replies (106)0
Replies (106)JD
James D's updateReviewer Update
11 Mar 2026, 13:16301301073646
JD
James D's update11 Mar 2026, 13:16
Reviewer Update
301301073646
OTT South Africa's replyOfficial
13 Mar 2026, 12:51Hi James,
Thanks for reaching out. We’ve looked into your query and confirmed that your vouchers were successfully delivered to you. We reported the account they were redeemed into as fraudulent and that account has been suspended.
Unfortunately, no funds could be recovered, but we’ve taken all possible steps to validate your purchases and block the account you did not recognise. Please reset your password and confirm all your security measures are in place to prevent unauthorised use of your OTT App.
We appreciate your patience while we handled this.
Kind regards,
Team OTT
Thanks for reaching out. We’ve looked into your query and confirmed that your vouchers were successfully delivered to you. We reported the account they were redeemed into as fraudulent and that account has been suspended.
Unfortunately, no funds could be recovered, but we’ve taken all possible steps to validate your purchases and block the account you did not recognise. Please reset your password and confirm all your security measures are in place to prevent unauthorised use of your OTT App.
We appreciate your patience while we handled this.
Kind regards,
Team OTT
Best regards,
OTT South Africa's reply13 Mar 2026, 12:51
Official
Hi James,
Thanks for reaching out. We’ve looked into your query and confirmed that your vouchers were successfully delivered to you. We reported the account they were redeemed into as fraudulent and that account has been suspended.
Unfortunately, no funds could be recovered, but we’ve taken all possible steps to validate your purchases and block the account you did not recognise. Please reset your password and confirm all your security measures are in place to prevent unauthorised use of your OTT App.
We appreciate your patience while we handled this.
Kind regards,
Team OTT
Thanks for reaching out. We’ve looked into your query and confirmed that your vouchers were successfully delivered to you. We reported the account they were redeemed into as fraudulent and that account has been suspended.
Unfortunately, no funds could be recovered, but we’ve taken all possible steps to validate your purchases and block the account you did not recognise. Please reset your password and confirm all your security measures are in place to prevent unauthorised use of your OTT App.
We appreciate your patience while we handled this.
Kind regards,
Team OTT
Best regards,