Otto Communication Systems

<div>We signed up in 2021 with Otto Communications who promised us a cheaper phone line system than our current provider. Seemed like a good option with nothing to loose. After a few months we were spending significantly more than the previous provider (BITCO) and as a result went back to the owner Cheyne explaining this was not as promised. I then decided to go back to my previous provider and Cheyne refused to port our phone number which is against the communications act. Long story short we are still being debited every single month (3 years later) for a service we don't use and they refuse to cancel. Everytime Cheyne claims that the SLA that we signed is a 5 year contract and we cannot cancel. This is also against the consumer protection act which has very clear guidelines around canceling a service. My advice is to avoid this company if you wish to avoid headaches and wasted money.</div>