OH
Oubaai Hotel and Spa
Unclaimed Business
OH
Oubaai Hotel and Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Hartog B
1 reviews | Active since Jan 2020
15 May 2022, 05:28
Oubaai Hotel - what a shocker 🤬
Yesterday morning (14 May), I was invited to a breakfast at this esteemed establishment the Oubaai Hotel and Spa. On entering the breakfast room, the first thing that I noticed was the filthy windows. And I know the place is next to the sea and this fact is a problem but I too live next to the sea so I know what it takes to keep windows clean. Then it was time to start serving fruit, or cereal, or the traditional bacon and egg type breakfast. We were informed by guests there before us, not to drink the coffee from the machine but rather that the kitchen make us fresh coffee. Well that was a 15 minute saga to get our coffee and when we did, it was without either warm or cold milk. When it came to the breakfast itself they ran out of eggs. The “baymarine ” which had scrambled egg in it was empty and was that way for the duration of our breakfast. No, we were not the last to arrive we were there pretty early with golfers streaming in ready for the days fun. The table at which we sat, had a damaged top surface with the chipboard exposed. The kitchen lacks hands on management. But wait that’s not all. The family I was with, who were guests at the hotel not with one room but three huge suites , had booked a private function room at the clubhouse for 14 people for a 50th birthday. When we got there, and that after confirming in the afternoon that all was prepared for our arrival, we witnessed that our function room had been occupied by another group of people. It’s a guess-did they walk in and just take over the function room or were they escorted to the function room or was there a double booking? What goes through me is that a traditional Afrikaans surname cannot be confused with an African name-the point I’m making is the people that took over our function room would definitely not have an Afrikaans speaking surname so that should have set off an alarm bell something isn’t right. I’ll cut the story short - from this point onwards at the last moment we hastily had to find another venue in George to accommodate 14 people for the celebration. I believe the Oubaai owners ought to know their business (based on our experience) isn’t in good shape and neither is it in good hands.
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Hartog B
1 reviews | Active since Jan 2020
15 May 2022, 05:28
Oubaai Hotel - what a shocker 🤬
Yesterday morning (14 May), I was invited to a breakfast at this esteemed establishment the Oubaai Hotel and Spa. On entering the breakfast room, the first thing that I noticed was the filthy windows. And I know the place is next to the sea and this fact is a problem but I too live next to the sea so I know what it takes to keep windows clean. Then it was time to start serving fruit, or cereal, or the traditional bacon and egg type breakfast. We were informed by guests there before us, not to drink the coffee from the machine but rather that the kitchen make us fresh coffee. Well that was a 15 minute saga to get our coffee and when we did, it was without either warm or cold milk. When it came to the breakfast itself they ran out of eggs. The “baymarine ” which had scrambled egg in it was empty and was that way for the duration of our breakfast. No, we were not the last to arrive we were there pretty early with golfers streaming in ready for the days fun. The table at which we sat, had a damaged top surface with the chipboard exposed. The kitchen lacks hands on management. But wait that’s not all. The family I was with, who were guests at the hotel not with one room but three huge suites , had booked a private function room at the clubhouse for 14 people for a 50th birthday. When we got there, and that after confirming in the afternoon that all was prepared for our arrival, we witnessed that our function room had been occupied by another group of people. It’s a guess-did they walk in and just take over the function room or were they escorted to the function room or was there a double booking? What goes through me is that a traditional Afrikaans surname cannot be confused with an African name-the point I’m making is the people that took over our function room would definitely not have an Afrikaans speaking surname so that should have set off an alarm bell something isn’t right. I’ll cut the story short - from this point onwards at the last moment we hastily had to find another venue in George to accommodate 14 people for the celebration. I believe the Oubaai owners ought to know their business (based on our experience) isn’t in good shape and neither is it in good hands.
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Greg W
1 reviews | Active since Jan 2020
18 Jan 2021, 18:31
Oubaai Hotel worst on earth
Worst hotel on earth! Stay away at all cost. NO service at all, aircon doesn't work, you have to pay for bottled water and then the front desk has an attitude....... The list just goes on. Stay as far away as possible
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Greg W
1 reviews | Active since Jan 2020
18 Jan 2021, 18:31
Oubaai Hotel worst on earth
Worst hotel on earth! Stay away at all cost. NO service at all, aircon doesn't work, you have to pay for bottled water and then the front desk has an attitude....... The list just goes on. Stay as far away as possible
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Andre S
1 reviews | Active since Jan 2020
22 Dec 2019, 15:57
Oubaai Hotel pathetic service
I went with my family of 5 to Oubaai Hotel and spa this past weekend. We will NEVER go there again.The service was pathetic and being managed like armatures. Not even close to a 4 star that is on their front board!!.. my fam went to the warm pool and was told afterwards, that the have to pay R150/person/day = R750/day to swim!!!.. and two of the members did not even swim. I informed them it never happened before and it was no where displayed in the room or at the pool!!.. we ordered room servies, only to be informed that there was no. Credit linked to our 3 rooms, and any order had to be paid at the front desk after ordering!!. Have you ever hear dof suck nonsense in your life!!..and all this after they took down my credit card details when we booked in!!.. pathetic!!!.. I hope the management sees this note!!!
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Andre S
1 reviews | Active since Jan 2020
22 Dec 2019, 15:57
Oubaai Hotel pathetic service
I went with my family of 5 to Oubaai Hotel and spa this past weekend. We will NEVER go there again.The service was pathetic and being managed like armatures. Not even close to a 4 star that is on their front board!!.. my fam went to the warm pool and was told afterwards, that the have to pay R150/person/day = R750/day to swim!!!.. and two of the members did not even swim. I informed them it never happened before and it was no where displayed in the room or at the pool!!.. we ordered room servies, only to be informed that there was no. Credit linked to our 3 rooms, and any order had to be paid at the front desk after ordering!!. Have you ever hear dof suck nonsense in your life!!..and all this after they took down my credit card details when we booked in!!.. pathetic!!!.. I hope the management sees this note!!!
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