WORST CUSTOMER SERVICE AWARD GOES TO OUHOUT

WORST CUSTOMER SERVICE EVER FROM OUHOUT!!!

I would not recommend them to anybody not even my worst enemy. They have managers who have ZERO care for customer retention and service. They will speak to you like they are more important than you and they are doing you a favour. Their managers handle customers with emotions and throw tantrums when you raise concerns. Manager even went as far as saying I can cancel my order If I wanted when I raised my dissatisfaction with them. One would expect quality service considering the brand they are. They treat you like royalty when they want your money and will treat you like ******* when you have issues with them.

I got my delivery with no prior arrangements made with me as or at least a phone call to say they are on their way as the manager was trying to be spiteful or to inconvenience me. I had to leave work so I can open for them. The delivery note came with a highlighted instruction that I must pay R500 delivery, cash on delivery and when I enquire about the whole thing she raises her voice and spoke with so much irritation like I am her tea girl. This R500 is being paid to them so there is no running away which is not even 0.025% of what I paid them upfront . So its a Tom and Jerry situation at the expense of the customer

I would never set my foot in any of their stores again. I have never regretted buying and supporting a business like like I do now with Ouhout

They will never see me again