Receive little or no service

We are a complex in Brackenfell that have been having problems with our gate every bluddy time loadshedding kicks in. <br> We've complained to Henru from Our House Management about this problem since beginning of May 2015, if not before that and was promised codes for gate and keys, but NOTHING has happened to date. <br> In the interim someone has actually cut off the wiring to open the gate, which cost US, the owners R7K out of body corp account (for which we pay levy for). <br> This morning same crap happened... loadshedding and gate does not want to open! And he only mumbles something... someone on his way to fix it. This 6am this morning!