They Laughed at me as I left because I Wanted a Refund

I am so disappointed in my purchase and in the staff at Drakenstein Malls Out of the Blue shop. I saw a jacket and tried it on, and the lovely sales lady made a big fuss about how nice the jacket looked. This cost R1495. I uhhmed and ahhed because of the price, then agreed and bought the jacket. The cashier rang it up, put the slip in the bag, and I left. When I got home, the fit wasn't great and I went back for a refund. Not allowed. I would like to encourage the following to the cashier: Do the right thing, and tell the customer that no refunds are allowed before ringing up the item, especially if there isn't another item that I want. Consider the fact that a significant chunk of someone's salary may be going into this single purchase, and buying these costly items are mostly a once off annual event (in an already tough economy). And lastly, don't laugh at the customer when they leave the shop because of a complaint. I wanted to cry in that shop. I'm sad about my replacement item that i had no choice but to get. I'm disgusted by the cashiers attitude. I'm really disappointed in the companys policy! I can tell you now, that I will never shop there again!