

OutDebt Advisors
Based on recent customer reviews, OutDebt Advisors is generating significant concern among consumers, with a recurring theme centred on unsolicited cold calls followed by SMS notifications claiming consent was given to pull credit reports. Customers consistently mention feeling that their personal information was accessed without authorisation, with many referencing POPIA and threatening legal action. A smaller group of reviewers express genuine appreciation, describing empathetic consultants, clear explanations of the debt review process, and meaningful financial relief, suggesting the service can deliver value when customers willingly engage.
TrustIndex
2.6
NPS Score
-100
Recommended: Unlikely
Aug '25 - Jul '26
Based on recent customer reviews, OutDebt Advisors is generating significant concern among consumers, with a recurring theme centred on unsolicited cold calls followed by SMS notifications claiming consent was given to pull credit reports. Customers consistently mention feeling that their personal information was accessed without authorisation, with many referencing POPIA and threatening legal action. A smaller group of reviewers express genuine appreciation, describing empathetic consultants, clear explanations of the debt review process, and meaningful financial relief, suggesting the service can deliver value when customers willingly engage.
OutDebt Advisors has a TrustIndex of 2.6 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. They reply to 58% of negative reviews, typically within 441 hours 11 min.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
I received a call from Amy a few minutes ago. Asked me if my phone number is correct as she was explaining the reason for the call. I told her Im not interested and the next moment I received a SMS saying that I gave them consent but I never did. The number she phoned from is ***. I didnt give consent to anything
1 reviews | Active since May 2026
I received a call from Amy a few minutes ago. Asked me if my phone number is correct as she was explaining the reason for the call. I told her Im not interested and the next moment I received a SMS saying that I gave them consent but I never did. The number she phoned from is ***. I didnt give consent to anything
1 reviews | Active since Oct 2024
Yho,I've been trying to remove that one star and for a moment I thought my phone froze coz outdept advisers deserves no star at all.My biggest mistake was to let outdept advisors work with me but luckily for me in just two months I cut ties with them.I was told to pay R6000 for cancelation which I did .8 months later I'm still yet to receive a confirmation letter that proves that I have cut ties with them. This year I decided to call them once more to ask them to send me the confirmation letter but no one is taking me seriously. I'm not saying a thing now ,you will hear from my lawyer.
1 reviews | Active since Oct 2024
Yho,I've been trying to remove that one star and for a moment I thought my phone froze coz outdept advisers deserves no star at all.My biggest mistake was to let outdept advisors work with me but luckily for me in just two months I cut ties with them.I was told to pay R6000 for cancelation which I did .8 months later I'm still yet to receive a confirmation letter that proves that I have cut ties with them. This year I decided to call them once more to ask them to send me the confirmation letter but no one is taking me seriously. I'm not saying a thing now ,you will hear from my lawyer.
1 reviews | Active since May 2026
No response after I was told they are investigating. Consultant named Lindie stay "busy" and will get back to me .After a while i phone back, then the calls gets dropped. Numerous emails get sent to canceling department and no response.
1 reviews | Active since May 2026
No response after I was told they are investigating. Consultant named Lindie stay "busy" and will get back to me .After a while i phone back, then the calls gets dropped. Numerous emails get sent to canceling department and no response.
1 reviews | Active since May 2026
Received a call on 17th April 2026. I listened what they were selling. Less interest rate, I said no because I'm also on par with my accounts. Not sure how they got my information to know what I pay. They got into my bank app. Approved a mandate which i nrver did. Now im under debt review. At the moment im back and forth with them and saying that I approved it.
1 reviews | Active since May 2026
Received a call on 17th April 2026. I listened what they were selling. Less interest rate, I said no because I'm also on par with my accounts. Not sure how they got my information to know what I pay. They got into my bank app. Approved a mandate which i nrver did. Now im under debt review. At the moment im back and forth with them and saying that I approved it.
1 reviews | Active since Mar 2026
I received a call from the number +27 (10) *** and after answering I received message written I, Thato Thato, ID 0504*****9087, gave consent to request my credit report on 2026-03-25. Reason: Affordability Assessment. Outdebt after I did not give consent. These are ****mers using our **** id numbers and ****ming us to access our bank account. Please do something about this Outdebt!
1 reviews | Active since Mar 2026
I received a call from the number +27 (10) *** and after answering I received message written I, Thato Thato, ID 0504*****9087, gave consent to request my credit report on 2026-03-25. Reason: Affordability Assessment. Outdebt after I did not give consent. These are ****mers using our **** id numbers and ****ming us to access our bank account. Please do something about this Outdebt!
1 reviews | Active since Feb 2025
I got a call from *** outdebt an it appeared as spam on my phone an the lady said she wants to check for me if I qualify for a reduced installments an I said am not interest but to my surprise I received an sms after the call to say I gave consent for them to run my credit report for affordability assessment. This company must be investigated for misleading information
1 reviews | Active since Feb 2025
I got a call from *** outdebt an it appeared as spam on my phone an the lady said she wants to check for me if I qualify for a reduced installments an I said am not interest but to my surprise I received an sms after the call to say I gave consent for them to run my credit report for affordability assessment. This company must be investigated for misleading information
1 reviews | Active since Nov 2023
This company is *******ly acquiring personal information about people. Phone numbers, names and account details. Do not give them any more information than they have acquired *******ly already.
1 reviews | Active since Dec 2024
This company called my dad and insisted of helping him to reduce his debt amount in capitec as he was paying more R5000 They told him they will help him to reduce the amount to R4000, as an old man not knowing how to interact or speak English they manipulated him to agree on the offer they gave him not knowing that this people are ****mers, they ****med him R4200 , claiming to pay capitec on his behalf while capitec also deducted the R5000 at the sametime as they debited the money , when my father called them they 1st answered as my father was making enquiry they **** to him that they will reverse the money back, my father waited the money wasn't reversed , he try calling for the second time the number is going through but no one is answering, I also try calling those 2 numbers given no answer Be aware of Outdebt advisor this people are ****mers, they have no mercy they will dry your bank account and leave you stranded without any hope of yourself
1 reviews | Active since Dec 2024
This company called my dad and insisted of helping him to reduce his debt amount in capitec as he was paying more R5000 They told him they will help him to reduce the amount to R4000, as an old man not knowing how to interact or speak English they manipulated him to agree on the offer they gave him not knowing that this people are ****mers, they ****med him R4200 , claiming to pay capitec on his behalf while capitec also deducted the R5000 at the sametime as they debited the money , when my father called them they 1st answered as my father was making enquiry they **** to him that they will reverse the money back, my father waited the money wasn't reversed , he try calling for the second time the number is going through but no one is answering, I also try calling those 2 numbers given no answer Be aware of Outdebt advisor this people are ****mers, they have no mercy they will dry your bank account and leave you stranded without any hope of yourself